This topic has 5 replies, 3 voices, and was last updated 9 years by Radu.

  • Author
  • #147244
     grantparker
    Participant

    I has previously asked the following question:

    1. I want users to be able to “Like” posts in the news feed without having to actually click on the post itself.

    2. When someone posts a video there is no option to like it at all, only comment.  How can I fix this? I also want users to be able to “Like” these posts in the news feed without having to actually click on the post itself

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    3. Again with text comments, there is no option to like it at all. How can I fix this? I also want users to be able to “Like” these posts in the news feed.

    This was the response i got:

    Radu wrote:

    Hi,

     Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of Kleo theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins it works ? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    If you switch to default WordPress theme it works ?

    I have tried all of the suggested actions and I still cannot get the like button to show on the news feed, it will only display once a picture is posted, clicked on and the popup box opens. This is the only time the like button is visible.

    I am the owner of an online course called socialnicheworks.com. I show people how to create their own social network and I promote your Kleo theme as the best way to do this. I have referred over 40 people now to get your theme and all of them are having the exact same issue.

    I really need this issue resolved ASAP. Please give me a detailed response on how to rectify this issue, as i was less than impressed with the support I have received up to this point. I want to keep referring people to use your theme but I really need better support when I have an issue.

    Regards

    Grant Parker

    #147245
     grantparker
    Participant
    Not marked as solution
    #147338
     Laura
    Moderator
    Not marked as solution
    #147449
     Radu
    Moderator
    Not marked as solution
    #148072
     grantparker
    Participant
    Not marked as solution
    #148100
     Radu
    Moderator
    Not marked as solution
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