Theme settings saved but not applied (Kleo, WP 4.6 MultiSite) Also customization gives (http 500 error)

[baggins]

Hi,

Environment:

Single test VM: 2G Ram, 40G Sata (top shows no swap usagemand cpu < 3%), final prod site with have more ram/cpu

Software: WP 4.6 (MultiSite), Kleo (updated), BuddyApp (updated) All plugins recommended (no additional and all updated), BP_ENABLE_MULTIBLOG enabled.

Site Architecture:

Primary Site: Kleo (make changes through theme options and save (page displays successful save) but changes are not applied, i.e. show top bar, header layout changes. Also any attempt to click on customize theme goes to blank page with http 500 error)

Secondary Site A: BuddyApp (so far everything seems to work fine)

Secondary Site B: Kleo (seems to display all of the above errors as primary site)

Could this be a compatibility issue with 4.6 ?

I really need to remove the top black bar with login/WP icon and search icon at to of home page. I did previously build a single site (no multi site and could remove the bar, but don’t remember if this was with 4.6).

Also the fact that theme options don’t save in general is of concern as we build out or prototype.

All buddypress and other components seem to be working as expected, its only the kleo theme options ?

The sites are internal at the moment so internet access but could use teamviewer if it helps.

Robin

[Abe]

Hi there, make sure you are not using PHP 7 since we are still testing the compatibility.

Cheers

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Radu]

Hi,

Pease enables wp debug to can see what’s going on there, then reproduce the actions that you describe here and verify the debug.log file

Follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[baggins]

This is the result of Debug:

Notice: bbp_setup_current_user was called incorrectly. The current user is being initialised without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /var/www/multi2/wp-includes/functions.php on line 3995

Fatal error: Cannot redeclare sq_option() (previously declared in /var/www/multi2/wp-content/themes/kleo/kleo-framework/lib/function-core.php:15) in /var/www/multi2/wp-content/plugins/easy-kb/lib/helpers.php on line 7

Note: I network-deactivated the easy-kb plugin and now the customization loads and settings now get applied when saved. However i still get the following error on almost all admin pages ? i will dig a little deeper.

Notice: bbp_setup_current_user was called incorrectly. The current user is being initialised without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /var/www/multi2/wp-includes/functions.php on line 3995

[Abe]

Yes please deactivate Easy KB plugin and set WP_DEBUG to FALSE in wp-config.php to stop receiving those notices coming from other plugins

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Author]

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