THEME UPDATE

[msukheraca]

Hello I have two active licenses of KLEO, one I have received update notification but haven’t received for another one.

[Laura]

Hello, the update works for both, the only difference is the license code 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[msukheraca]

Yes I understand, But I explained earlier, I haven’t received update alert for another theme.

[Laura]

Did you add the api and username at both websites?
If you bought 2 licenses, the email is for both

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[msukheraca]

yes its is added on both web licenses.

[Laura]

Hello, just use the same theme for both but using the different licenses.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[msukheraca]

This reply has been set as private.

[Laura]

Hello, that i mean is that you wont get a different update for different license, the same update, same mail is for both, you can update by envato api or just using the main theme file at your wp-content/themes folder

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[msukheraca]

This reply has been set as private.

[Laura]

Hello, i understand that you cant update the theme?
Please share admin credentials so i can check it out
If you cant update the theme using the autoupdater then i suggest to do it manually, its very easy:
– Download the new theme version
– Take the kleo.zip file and at your hosting file manager or by FTP, at wp-content/themes
Drop the file and uncompress it
Then your theme will be updated

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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