This topic has 7 replies, 2 voices, and was last updated 8 years by sharmstr.

  • Author
  • #93531
     vineshare
    Participant

    Hi,

    I just installed the Kleo update and it has wiped a lot of my site. Buddypress pages are working, but Main page and VINE deals page not working.

    http://www.vineshare.com.au

    Please help asap

    Thanks,

    #93532
     vineshare
    Participant

    Also About and FAQ page not working.
    Thanks,

    #93534
     sharmstr
    Moderator

    You updated Kleo, but looks like you’ve failed to update the bundled plugins. Go to WP Admin > Appearance > Install Plugins. VC needs to be 4.8.1 and K-elements needs to be 3.1.1

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #93537
     vineshare
    Participant

    Thanks so much! Have done this. All looks good except our VINE DEALS page.
    See tab up top. It is coming up blank.
    http://vineshare.com.au/vine-deals-3/

    Thanks,

    #93540
     sharmstr
    Moderator

    Its throwing a 500 server error. Check your server error logs to see what’s causing it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #93643
     sharmstr
    Moderator

    Looks like you’ve sorted it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #93819
     vineshare
    Participant

    Hmm. Sort of. Our host couldnt work out the problem so we went back to a backup 16 hours prior.
    But this means that we havent updated to new update nor plugin updates.
    Any suggestions for updating while not facing the same problem?

    Thanks,

    #93828
     sharmstr
    Moderator

    Without knowing the errors, I couldnt even guess 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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