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Author
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October 15, 2016 at 23:37 #139800
tmh23
ParticipantAfter updating the theme as recommended I can’t login as admin.
I have now reverted back to previous theme through back up and can’t get to the admin dashboard.
URGENT! PLEASE HELP ASAP.
October 17, 2016 at 08:39 #139863Laura
ModeratorHello, the theme doesnt change any user or password so its not related to the theme you use, maybe you forgot the password or its a server issue. Anyway, try to contact your hosting provider or Recover Password at your website login area
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 17, 2016 at 19:55 #139936tmh23
ParticipantI am still having the issue with logging in. When I try to log in with the login pop up modal it just spins and never logs in. Please help with this issue. I was working perfectly before I updated the theme.
* NOTE: I have reverted back to the previous theme and database from a backup file and still have the issue.
October 17, 2016 at 19:56 #139937tmh23
ParticipantI also received this error with the theme update before having to revert back.
See attached screen shot.
Troy
October 17, 2016 at 19:59 #139944tmh23
ParticipantThis is what the login screen does and never logs you in.
See attachment….
October 18, 2016 at 21:36 #140151tmh23
ParticipantCan you please help with this issue? Logging in just spins???
Troy
October 19, 2016 at 19:37 #140330tmh23
ParticipantPLEASE HELP WITH THIS. I STILL GET THIS SCREEN WHEN ATTEMPTING TO LOGIN AFTER UPDATING TO THE NEWEST THEME AND THEN HAVING TO REVERT BACK TO A BACKUP OF THE PREVIOUS THEME. WHAT IS CAUSING THIS AS IT IS HIT OR MISS IF YOU CAN LOGIN.
I HAVE REPLACED THE .HTACCESS FILE WITH NOT LUCK.
PLEASE HELP1
October 20, 2016 at 03:17 #140424tmh23
ParticipantProblem was fixed by replacing the wp-config file with a new one.
Hope that helps someone that may have this issue.
Troy
October 24, 2016 at 02:14 #140780Laura
ModeratorHello, sorry for the delay, glad you could resolve it, i am sure it will help others 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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