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Author
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September 20, 2018 at 12:34 #209969lspoe2Participant
Hi,
I updated my kleo theme today and notice that my site is extremely slow and in some instances will not load. Before updating everything was fine.
I would appreciate any assistance as this is an urgent matter.
Thanks
September 20, 2018 at 22:01 #210019LauraModeratorHello, can you share access so i can check it out?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 21, 2018 at 09:56 #210046lspoe2ParticipantThe error message I’m getting is gotoaustralia.de is not responding due to a long running script.
I came across the same issue when checking your blog post on the theme changelogs. I have attached a screenshot.
Attachments:
You must be logged in to view attached files.September 21, 2018 at 20:03 #210100LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 24, 2018 at 16:29 #210284RaduModeratorHi,
Please check those articles :
https://archived.seventhqueen.com/kleo/article/my-site-is-slow-how-to-speed-up-my-website
The issue that it’s there in this image :
https://cdn.seventhqueen.com/sq-support/wp-content/uploads/2018/09/2018-09-21.png
May be caused by a script that not loading at all or by some ISP’s that restring some scripts.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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