This topic has 3 replies, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #207520
     mycolombianwife
    Participant

    I have the

    Version: 3.2.6

    By SeventhQueen

    When I tried to update I got this error message.

    Update Failed: Download failed. A valid URL was not provided.

    #207521
     Kieran_SQ
    Moderator

    Hi,

    Unfortunately there is an ongoing issue with the Envato (ThemeForest) API. We’re looking into it, however, we do not have access to their systems and cannot affect changes for them.

    In the meantime you can go to ThemeForest and download the ‘Installable WordPress File’ for SweetDate to manually update it via WP Admin > Appearance > Themes > Add New or via SFTP/FTP and uploaded into /wp-content/themes/sweetdate/.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #207795
     mycolombianwife
    Participant

    I´ve managed to update the theme through ftp now

    #207800
     Kieran_SQ
    Moderator

    Hi,

    Glad to hear this is now resolved. Feel free to open a new ticket any time with any other questions or issues and we’ll happy to help.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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