This topic has 13 replies, 3 voices, and was last updated 10 years by sandervm86.

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  • #26087
     sandervm86
    Participant

    Auto update isnt working anymore on wordpress, cant update the k elements to version 1.6.3 wheir can i Find it?

    Or do you have a solution That wordpress can update Again.

    #26090
     tristanj
    Participant

    I’ll second this – can’t update theme or plugin from within wordpress.

    #26162
     Catalin
    Moderator

    Hello,

    You can update the plugin manually by downloading the last cersion of the theme and take the plugin from the downloaded folder.

    Thank you,
    Cataln

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    #27064
     sandervm86
    Participant

    Like i said, i tryed, downloaded the plugin from themeforest, deleted the old k-elements and uploaded new, but still says:

    K Elements| Deactiveren

    Wordpress elements using easy to add shortcodes
    Versie: 1.6.0 | Door SeventhQueen

    In the dashboard the update isnt working,

    Plugin K Elements bijwerken (1/1)

    Downloaden update van http://wp-updates.com/api/1/download/plugin/ruPIkJNJXuEiFE0OQq8Hrw/setup…
    Uitpakken update…
    De laatste versie installeren…
    Verwijderen van oudere versie van de plugin…
    Bijwerken plugin mislukt.

    Fout opgetreden tijdens het bijwerken van K Elements: Kan de oude plugin niet verwijderen.
    (can`t delete the old plugin)

    i tryed everything already to fix this updating problem (searched google and stuff)
    but not working..

    #27195
     sandervm86
    Participant

    Cant you upload the files here? or send it to sandervm86@gmail.com?

    then i got the files and can upload them 🙂

    #27296
     Catalin
    Moderator

    Hello,

    The last version should be 1.6.3 and can be found in the theme folder. You can update it manually getting the archive plugin from the theme folder or you can update it automatically from the plugins page where the update notifications are displayed.

    Thank you,
    Catalin

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    #27303
     sandervm86
    Participant
    This reply has been set as private.
    #27308
     Catalin
    Moderator

    Hello,

    You will need to uninstall the plugin, delete it via ftp, copy the new version from the theme folder on the plugins folder and activate it from admin panel. I think your issue comes from permissions on your files from the wordpress folder.

    Thank you,
    Catalin

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    #27311
     sandervm86
    Participant

    Yeah i did this 5 times already, but after the upload and fresh install of k-elements it still says 1.6.0
    so in my eyes themeforest dont got the latest version, or it just wont work..

    (even tryed it at this moment again)

    Permissions are all set to 777 and even then it won’t work.. i’m already trying to fix this for 2 weeks

    Greetings,
    Sander

    #27313
     Catalin
    Moderator

    we uploaded the latest version of the plugin from the folder of the theme… I am not sure what causes this but it seems not an issue with the theme… you could try a WordPress fresh install on a sub-folder and activate the theme and the plugin there… if so, let me know of you still have the same issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #27316
     sandervm86
    Participant

    Yeah but that means i need to do a fresh install (again did this before last update to) and reinstall everything (messages/pages/menus etc) i understand that that can work out but its not a option to have fresh install after all the updates..

    or do i understand it wrong?

    #27318
     Catalin
    Moderator

    what I am saying is to install a new WordPress in a sub folder, activate the theme without configuring it and see if you can activate the plugin and check if you have the same issue… I tested the plugin update thing on my test server and it works correct so I am trying to figure out where is the problem on your side.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #27321
     sandervm86
    Participant

    Yeah like you said it all works their (even auto updating!) i think the problem is with that.. but how to fix it is a hard one.. also sended my hosting a note if he knows something about the permissions..

    #27322
     sandervm86
    Participant

    And what i did: took the k-elements plugin from that fresh installer and placed it inside the website.

    K Elements
    Wordpress elements using easy to add shortcodes
    Versie: 1.6.3 | Door SeventhQueen

    That worked!, if you got any tips to fix the updating part, would be much appriciated.

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