Themeoptions lead to blank pages

[manni65929]

Right after installing the theme on a fresh wordpress installation (4.8 on PHP 7) I wanted to check the theme’s options – but the page went blank

[Laura]

Hello, this could be related a third party plugin conflict, do you have only the plugins included with the theme? If yes then maybe its the servers resource limit, contacting the hosting provider would be the best option 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[manni65929]

Hi,

thanks for your reply.

I have no plugins installed except those required by your theme.
As a matter of fact, the issue appears to be related to the PHP-Version. I used 7.1 when I tried to access the customizer, after changing to 7.0 the customizer works.

[Laura]

Hello, i understand, so with 7.0 works fine then?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

Posts