There is no shortcode Kleo Posts :(

[ModderPL]

Hi,

I have strange problem – i didnt have shordcode Kleo Posts. I’ve imported page “Home News Magazine” and if i try modify it i see just name Kleo Posts and no edit button – http://take.ms/fWU1q

And in VC there is no shortcode – http://take.ms/cWLlv

[ModderPL]

Also problem with layout, when i use transparent meu http://take.ms/PUzUV

[sharmstr]

For the post issue, did you clear your server cache/cdn after upgrading Kleo and K-elements? Have you looked for plugin conflicts?

For the transparent menu issue, do not turn it on in theme options (site-wide). Only enable it for pages that need it by bringing up the page in page editor, scrolling down to the theme general settings section and checking transparent main menu.

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[ModderPL]

Hi,
i cleaned all cache – http://take.ms/BpI72
Now i have strange message in Theme options, that wasn’t in the morning http://take.ms/9lNzP
I turned off all plugins (only k-elements/v-composer were active) it doesnt help – http://take.ms/mTyZH btw i have my website ip address in Hosts

[sharmstr]

Looks like the Kleo Posts shortcode is missing completely so that’s why you cant get into the settings. Try reinstalling k-elements.

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[ModderPL]

Can you show in which folder it is? I tried to make reinstal 3 or 4 times via wordpress and filezilla – no changes 🙁 – no shortcode in VC
Do you code to add manually KleoPosts to VC using map shortcode feature?

[ModderPL]

I purged everithing from csche in cloudflare and turned on developer mode – no cache – no changes.

[sharmstr]

The vc_map change code for that shortcode is in /k-elements/compat/plugin-js-composer/config.php

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[ModderPL]

I have the same, but no changes.http://take.ms/EWA3n

[sharmstr]

Can I go in and disable things or is this a live site?

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[ModderPL]

yes, you can.

[sharmstr]

You installed K-elements 3.08. I cant delete it. Can you please delete the k-element folder so we can install K-elements 3.1.1

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[ModderPL]

How it could be? I’ve used K-elements from pack :))
laready deleted

[sharmstr]

If you installed it from the zip that you downloaded from Themeforest, then it must have been an old version of it. Installing it from Appearance > Install Plugins will install the latest version.

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[sharmstr]

I’m going to assign this to one of the developers. You can enable your plugins again until they are ready to look at your site.

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[ModderPL]

Ok, tia.

[sharmstr]

@abe – Can you take a look at this? I disabled every extension except k-elements and VC. I even tried to reinstall k-elements and vc. Still cant get the Kleo Posts shortcode to register (show up) in VC. I dont see any errors in the console either.

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This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[ModderPL]

Hi again,
any good news?

[ModderPL]

still need help!

[sharmstr]

Please be patient.

@abe – I had a thought that maybe Kleo Posts wasnt enabled in the VC settings, but its not even showing up there.

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[Abe]

Hello, Maybe K-elements version is old. If you have the latest Kleo 3.1 version, delete the K-elements plugin from the PLugins page and then install it again

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[ModderPL]

Hi,
i’ve isntalled all versions from 3,08 till last 3,11 – no changes. I have latest VC and latest K-elements. In 1st post you can find website, login and pass with admin rights. You can do all you need -turn off/reinstall plugins, i’ve made a backup.
Greets,
Konstanty

[ModderPL]

K-elements http://take.ms/dTrIQ

[Abe]

Sure, I will definitely to some tests and see where the problem comes from

Thanks for your patience.

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[sharmstr]

It has me completely baffled.

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[Abe]

well… you somehow edited the allowed elements from VIsual composer settings and it was disabled.

http://7thqueen.com/public-files/gabi/2015-11-19-km1ab.png

Now it appears.

It was really hard to debug since it was not related to our theme

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[Abe]

I had disabled some plugins and changed the wp language to English. You can reactivate them and make your settings as you need

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[ModderPL]

Hi,
Thank you for help! You have super support 🙂
Have a nice day

[Abe]

Thank you. You too.

PS: Don’t forget to rate our theme 5 stars on Themeforest if you like our work.

All the best

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