"There was a problem with your action"

[jokerette]

No matter what I do, that’s the response Kleo gives me. Literally happened overnight- no new Chrome. I did update the PHP ram as instructed – worked like a charm! Until all of a sudden this lol

[Radu]

Hi Jokerette,

Can you please provide more details about this ?

What action you do to receive this notice ?

frontend / backend ?

Regards

Radu

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[jokerette]

In WP’s admin panel, when I pull up Kleo’s settings and attempt to change any of them – it errors out instead of saving.

[Radu]

Hi,

Can you please post here what error it appears ?

Cheers

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[jokerette]

When I save: it won’t save any settings whatsoever – this is really bad news. I’m due to launch in days.

The page at http://www.nationalHelpForAbuse.org says:
There was a problem with your action. Please try again or reload the page.

[Radu]

Can you please provide me admin credentials ?

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[jokerette]

This reply has been set as private.

[Radu]

Hi Jokerette,

I think i figure out why the theme panel is not updating,

These resources are missing ( 404 )

http://www.nationalhelpforabuse.org/wp-includes/js/thickbox/thickbox.css?ver=4.3
http://www.nationalhelpforabuse.org/wp-includes/js/mediaelement/mediaelementplayer.min.css?ver=2.17.0
http://www.nationalhelpforabuse.org/wp-includes/js/mediaelement/wp-mediaelement.css?ver=4.3
http://www.nationalhelpforabuse.org/wp-includes/js/imgareaselect/imgareaselect.css?ver=0.9.8
http://www.nationalhelpforabuse.org/wp-includes/js/tw-sack.min.js?ver=1.6.1
http://www.nationalhelpforabuse.org/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4203-20150730

Try to reupload wordpress again over the current files , use no content version : https://wordpress.org/wordpress-4.3-no-content.zip

Best Regards

RAdu

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[Suite Com]

I’m getting the same error after updating to WP 4.3 and Kleo 3.0.7.

I re-installed WP 4.3 (no-content version) but the same error persists.

Thank you in advance for your prompt attention to this matter!

(I’d posted a similar comment here; feel free to delete it)

[jokerette]

Uploading WP right now. While I’m at it, might I ask another question? I am going with a dark background. Even before the theme broke, I was unable to style the durn forums! On the forms where the post is entered, both background & text are white – not even Firebug let me fix it. Grrrrr I downloaded some of your wonderful samples but could find nothing.

Thank you so much. That theme of your is above and beyond the best I’ve seen – and I looked at jillions.

[jokerette]

It didn’t work – but I’m finding MORE errors!! I also noticed that in trying to edit a “toggle” in Composer (FAQ page) I got yet another memory puke:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/jokerettenathfa/public_html/wp-content/plugins/k-elements/compat/plugin-js-composer/config.php on line 3993

I found an answer to that on the wordpress site, and updated several of those files. STILL no joy! What on earth?? I did reboot the server maybe I need to do so again?

[Radu]

Hi guys,

Make sure that the files are existing on the server by checking via FTP, if the files exists make sure that all that files have read permission.

You cannot save the theme options because lack of that js and other files from wp-includes.

Meanwhile you can save theme options by using this function

COPY CODE

add_filter( 'kleo_theme_options_ajax', '__return_false' );

This function will disable ajax theme update feature.

Regarding the “Fatal error: Allowed memory size of”

Try one of these solutions :

1. Try adding this line to your wp-config.php file:
define(‘WP_MEMORY_LIMIT’, ’64M’);

2. If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 32M try 64M:
memory_limit = 64M ; Maximum amount of memory a script may consume (64MB)

3. If you don’t have access to PHP.ini try adding this to an .htaccess file:
php_value memory_limit 64M

4. Talk to your host.

If this doesn’t work , call your hosting provider and ask them about increasing php memory size.

Best Regards

Radu

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[jokerette]

I increased my php memory to 64 back a month ago for another issue – now I’ve changed the htaccess and other files. Now I had this issue PRIOR to WP updating – not sure what the prob was. It’s showing that one plugin specifically – the media one.

I don’t understand what to do about the read permission? If you tell me what dirs, I’ll just set the dirs.

Thank you so much.

[Radu]

I was referring to this files permission

These files are present on a server ? if yes make sure that this files have permissions for read.

http://www.nationalhelpforabuse.org/wp-includes/js/thickbox/thickbox.css
http://www.nationalhelpforabuse.org/wp-includes/js/mediaelement/mediaelementplayer.min.css
http://www.nationalhelpforabuse.org/wp-includes/js/mediaelement/wp-mediaelement.css
http://www.nationalhelpforabuse.org/wp-includes/js/imgareaselect/imgareaselect.css
http://www.nationalhelpforabuse.org/wp-includes/js/tw-sack.min.js
http://www.nationalhelpforabuse.org/wp-includes/js/tinymce/wp-tinymce.php

Cheers

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[jokerette]

I actually set those files to rwx – now, Kleo works perfectly but composer is still broken! Must contact them.

Meanwhile, how does one reset the buddypress comment box colors? I seem to have white on white lol!

[jokerette]

And here I am back again, unfortunately. Having an issue with Composer – it seems Kleo comes with a portion of Composer installed. I have the entire plugin I bought – and they are interfering. The Composer people sent me back to you with this:

==
The issue at your end is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Let us know if the issue still exists.
==

Please advise, oh wise one! and thank you so much 🙂

[Suite Com]

Hi again,

Unfortunately re-installing WP 4.3 and setting permissions of the entire wp-includes folder to 755 didn’t fix the issue.

Whenever I try to save Theme Settings, I stil get the error “There was a problem with your action”.

I added the following code to my functions.php file:

add_filter( 'kleo_theme_options_ajax', '__return_false' );

… and that did make the error message go away, but my changes to Theme Settings are still not being saved.

FYI, after each attempt at a fix, I always clear the browser cache.

In my following (private) message I’ll provide you with admin access to my Website. Can you please take a look and let me know what’s going wrong?

Thanks in advance!

[Suite Com]

This reply has been set as private.

[jokerette]

Ay yi yi that’s uncool. I received Suite Com’s posts in email – BOTH of them. Sorry Suite. I trashed the 2nd one already. Felt they should know that was happening, though.

[Suite Com]

Thanks, jokerette, for your honesty and for deleting the e-mail. Hopefully this forum’s admins will quickly fix that problem, as well as our problems with this theme 😉

[Radu]

Hi Suite Com,

The problem was because of your kleo child, has been renamed From Kleo Child to “EDEENNE.com par Suite” which its not possible for now.

Can you check, it should be ok now.

Best REgards

RAdu

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[jokerette]

No problem, Suite. Very cool site. Looks like your problems are over – mine of course aren’t! If only those composer folks were as cool as RAdu 🙂 Both made absolutely wonderful wordpress things though (if anything about wordpress is wonderful, which it ISN’T.) Hard for us old farts used to hand coding HTML, PHP, Perl etc etc to try and deal with CRAP like that composer! I broke that thing so very fast lol

[Suite Com]

@RAdu Great! I can confirm that I can save changes to Theme Settings again. Thank you very much for your rapid assistance!

@jokerette VC is a great plugin (my clients love it; it’s transformed the way they administer their content) but it’s complex and frequently updated. As a result, I imagine it’s difficult for theme authors to keep up with all the updates. My fantasy is that WordPress will simply buy out VC and make it the default WP user interface 🙂 but WPBakery is making so much money, they’re probably too expensive for WP these days 😀

[jokerette]

I quit developing commercially years ago! Now I write only (well, do me own sites!) YOUR stuff is lovely.

[Radu]

Great guys,

It seems that the problems has disappeared 😀

Can i close the topic ?

Best regards

Radu

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