This topic has 11 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #169559
     ibzgoba
    Participant

    Hello!

    After updating Kleo v.4.2.6 and plugin K-Elements in element Kleo posts (Layout “Standart”, Show Thumbnail image “Yes”) thumbnail on page doesn’t show.

    Example: https://zgoba.ru (first post)

    Help me please!

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    #169617
     Laura
    Moderator

    Hello, can you share access so I can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #169618
     ibzgoba
    Participant

    Admin access? How to do it safely?

    #169748
     Laura
    Moderator

    Hello, just reply and check “Set this as private reply”

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #169761
     ibzgoba
    Participant
    This reply has been set as private.
    #169882
     Laura
    Moderator

    Hello, the issue is related to custom coding, please check your functions.php and remove some code until you find the one that creates that issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #169912
     ibzgoba
    Participant

    Hello, I’m using a Kleo-child theme and have already deleted all code in functions.php. Also I tried to disconnect all plugins, but the problem remains.
    I once again draw your attention to the fact that the problem arose immediately after updating Kleo, functions.php and plugins remained the same.

    #169948
     ibzgoba
    Participant

    I found that the problem manifests itself only in the kleo-child theme. Even if functions.php file is empty. In Kleo the thumbnail is visible.

    #169952
     ibzgoba
    Participant

    I found the reason. A thumbnail is showed if the option “Display media on post page” (Settings related to blog) is enabled. But what if I dont want to show the image before the post on a single post?

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    #170005
     Laura
    Moderator

    Hello, you can hide them using this css at style.css of child theme 🙂

    COPY CODE
    
    .single .article-media img:first-child {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170049
     ibzgoba
    Participant

    Ok! Thank you! 🙂

    #170131
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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