This topic has 13 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #167382
     AdamK
    Participant

    Hi Guys

    very minor issue this one.

    Under group > invites, where it has your list of friends with the tickbox to the left of each so you can choose who to invite? That tickbox is a bit flaky.

    First click is fine, and puts the check in the box. If you try to uncheck it, you have to click a few times. And if you want to retick it, you have to click it a bunch of times before it responds.

    Not major, but not perfect either so hopefully you guys can take a look – many thanks 🙂

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    #167473
     Laura
    Moderator

    Hello, can you share access? I am so sorry for the delay!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #167486
     AdamK
    Participant

    No problem its the weekend 🙂

    I will post access after this.

    If you log in as the user below – go to community > groups > test group, then you can invite the friend and see the small issue with the tickbox.

    #167487
     AdamK
    Participant
    This reply has been set as private.
    #167633
     Laura
    Moderator

    Hello, i’m sorry for the delay, i see the site as a fresh install, is everything ok?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #167653
     AdamK
    Participant

    Hi Laura

    sorry about that – I have a couple issues with plugins from Buddyboss and I wanted to show them their plugin does not work in default themes too.

    I have reactivated Kleo on the test site now. 🙂

    #167666
     Laura
    Moderator

    Hello, the tickbox shows fine for me but i do see a bit of delay if you check and try to uncheck, but i think that is because buddypress is “processing it” and it reloads the friends box each time. Does it happen with another theme?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #167667
     AdamK
    Participant

    Hi Laura

    I don’t know this would happen with another theme because Kleo is using a lot of js where other themes don’t.

    Can you please try ticking, and unticking and ticking again, a few time? You will see that it starts to get unresponsive.

    Thanks

    #167728
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #167835
     Radu
    Moderator

    Hi,

    Just I’ve investigated that,

    If you click on the checkbox after max 1 second the box it’s checked, after that if you click again after almost 1 second the box will be un checked.

    This it’s happening because there are happens an ajax call and it waits for the response from the server side.

    So if a user wants to invite user/users can do this without any problem.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #167906
     AdamK
    Participant

    Hi Radu

    come on. I can’t put a notice ‘please wait X seconds before clicking / unclicking the box because it’s ajax’.

    It’s a usability issue.

    It’s also a form, right? Why do you need ajax on a tickbox? Why can’t you just use the ajax when you submit the form?

    #168067
     Radu
    Moderator

    Hi,

    I haven’t told you to put there a notice, just I’ve explained what’s going on there if you think this it’s a usability issue, I will add that to improvement list and in future, we will get back to you.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #168148
     AdamK
    Participant

    Hi Radu

    hehe yes I was just saying 🙂 But yes, it is a very minor tweak and I hope you can add that to a future update sometime.

    Many thanks.

    #168428
     Radu
    Moderator

    Hi,

    I see, I will add this in improvement list and we will let you know when we do something about this.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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