This topic has 4 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #177123
     kimayer
    Participant

    Hello,

    my toggle menu closes too fast on smartphone, when you try to use it on a phone it disappears before you can click on a link.

    Using my computer the menu opens and works perfectly. I have no idea what to do…

    Thank you

    #177195
     Laura
    Moderator

    Hello,
    This problem it’s caused by a plugin that loads again the bootstrap library over the existing one in the theme and somehow it conflicts.

    Try deactivating some plugins and check again to find the one 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #177494
     kimayer
    Participant

    Hello Laura,
    thanks for your reply. I will try to find the plugin and tell you the result as soon as possible 🙂

    #177496
     kimayer
    Participant

    Okay, that was easy. The problem is caused by the newsletter plugin (by Tribulant Software).
    It seems that I need another newsletter plugin, right? What a pity.
    Thanks again for your fast help!
    Nice greetings Kim

    #177617
     Laura
    Moderator

    I am happy you could find the issue 🙂 If you have time, it wold help a lot if you could rate us 5 stars at themeforest

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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