Total member count members page

[wannabe]

hi there,

Total members count on memberspage is off, i found a solution at : https://archived.seventhqueen.com/forums/topic/total-members but that doesn’t work. Isn’t this done in an update since the proposed solution is from 2014

thanks,

Jaap

[Radu]

Hello,

Can you please provide more details like :

1. Page link where the counter doesn’t work

2. The theme version

3. How many members it should appear there and how many appears ?

Let me know

Cheers

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What support service includes ? What not ?

[wannabe]

Hi,

A link is not possible bcs its a private site.
the theme version is the version before the new 4.0

36 members are showing but there are only 22

thanks in advance,

W

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[Radu]

Hi,

A cause for this can be next : A registered user who never logged in into account, will be an inactive user and for this reason will not be displayed in directory.

Try make a new account and you will no login in see if the number of total members will increase and the members from directory remains same (22) if this will happen, just login with that account and check after if in members directory will be 23

You can try to this : go to wp-admin -> tools -> buddypress -> check the next options

Count friends for each user
Count groups for each user
Count total members
Repair user “last activity” data

then -> repair items

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[wannabe]

I counted the total users on the admin dashboard->Users->All and there are in total 24 users.
I did the tool thingy (recount users) but didn’t work. Its not that important to solve, but it would be nice if it reflect the real number of members 🙂

[Radu]

Hi,

The users that not appears in directory are users that have logged in minimum one time ? Only users that has logged more than one time will appear in directory.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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