This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

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  • #188419
     Luke
    Participant

    Hi,

    Hoping you can help us with a slightly odd request.

    Luke our WordPress developer has now left the organisation a while ago and we are trying to pick things up from where he left off.

    We purchased your theme a while ago and were wondering do we have access to support issues? I’m really just wanting to touch based with you guys. Can you please contact me on tb45@soas.ac.uk as Luke has left the organisation and I don’t have access to his email.

    Is it possible to get support? As there are a few issues with the theme/ plugins that we are having.

    Thank you.

    Taz

    tb45@soas.ac.uk

    Our blog can be found here – https://www.soas.ac.uk/blogs/study/

    #188475
     Laura
    Moderator

    Hello, we only offer support at this forum as email is usually for custom requests

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #188558
     Luke
    Participant

    Hi Laura,

    Thanks for your reply.

    I noticed that when you buy a theme it comes with 6 month author support, how does it support differ from this forum?

    Thanks

    #188685
     Laura
    Moderator

    Hello, its this support forum that comes with the license, a free 6 month support 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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