Touching base

[Luke]

Hi,

Hoping you can help us with a slightly odd request.

Luke our WordPress developer has now left the organisation a while ago and we are trying to pick things up from where he left off.

We purchased your theme a while ago and were wondering do we have access to support issues? I’m really just wanting to touch based with you guys. Can you please contact me on tb45@soas.ac.uk as Luke has left the organisation and I don’t have access to his email.

Is it possible to get support? As there are a few issues with the theme/ plugins that we are having.

Thank you.

Taz

tb45@soas.ac.uk

Our blog can be found here – https://www.soas.ac.uk/blogs/study/

[Laura]

Hello, we only offer support at this forum as email is usually for custom requests

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Luke]

Hi Laura,

Thanks for your reply.

I noticed that when you buy a theme it comes with 6 month author support, how does it support differ from this forum?

Thanks

[Laura]

Hello, its this support forum that comes with the license, a free 6 month support 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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