translating menus with wpml plugin

[haeden]

I can’t seem to translate the menu’s with wpml. Over the last periode, you all have done some great work at making sweetdate more compatible with WPML. And i bought the wpml-plugin to satisfaction, but now I ran into a problem with translating the menu’s in the sweetdate theme. I’ve tried translating the menus through the ‘menu sync’ option in wpml, but it doesn’t reconise the menus properly. All the fields are greyed out (see picture: wpml menus sync)

OPTION 1: Menu 1 is the menu I want to translate, I marked it in a blue box! The red box next to it, is supposed to show the translation, but it says ‘not translated’ instead, and furthermore it can’t be edited!! The only fields that CAN be EDITED on the page are marked in a GREEN BAR!

OPTION 2: The second way to do this according to WPML is, manually so I tried that (see picture editing original English menus). This picture shows the page and menu on which I want to do the translation editing manually, it also shows a green box, which is again the menu I want to edit and in a blue box I marked all the pages that are available! Which is a significant number. And then I go on and press the ‘duplicate translation’ button in the marked pink box and the result I get with all translations is about the same, some languages give me 2 pages and some  other give me 3. Furthermore in some strange way, the Dutch translation (see in the picture red box) has 3 pages, but the page where the  title starts with home is a duplicate and leads to the same page as the other without it!!!  The same goes for the Danish translation, but the Danish translation is the most extreme one, because it ONLY has 1 translatable page!!!

Help please

Kind Regards

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

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[Radu]

Hi,

I don’t think there it’s a theme problem because rest of customers uses with success wpml+sweetdate and they doesn’t have this kind of issues, please let me know if you will activate a default wordpress theme you encounter samme behaviour.

Cheers
R.

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What support service includes ? What not ?

[haeden]

Hello,
I’ve just activated the “twenty fifteen” theme and did as you asked, and it’s exactly the same behaviour. Pages don’t show up!

[Radu]

In this case, it means that isn’t related at all with Kleo theme, and you should ask about this behaviour on the WPML support

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

What support service includes ? What not ?

[haeden]

Yes, I send the same message simultaneously to WPML-support and I got an answer and they say it’s something I’m doing wrong/not handeling correctly and that’s the reason why it happens. Thanks anyway for leading me toward the solution.

Kind Regards

[Radu]

No problem

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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