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Author
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February 19, 2015 at 23:56 #46789HeadGorillaParticipant
I’m getting errors when trying to import the default theme data (each post/attachment fails). Any advice on how to get this working?
February 22, 2015 at 05:34 #47061LauraModeratorHello, what are your file permissions? make wp-content and all the subfolders or just the upload folder 775 or 777 and test it again
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
February 23, 2015 at 19:31 #47304HeadGorillaParticipantHi Laura,
Thanks for your reply. I’ve made both /wp-content/ and /wp-content/uploads/ 777 but unfortunately the import still fails.
I also checked the database user settings and it seems like the user should have the credentials to do this.
Could there be something else causing the failure?
Thanks!
February 25, 2015 at 02:46 #47512LauraModeratorHello, are you using an admin user? Do you have access to your database?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
February 25, 2015 at 23:47 #47651HeadGorillaParticipantI do have access to the database and am logged in to WordPress as an admin.
February 26, 2015 at 20:23 #47845LauraModeratorHello, please can you give me access to wp-admin so i can check it out? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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