This topic has 5 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #46789
     HeadGorilla
    Participant

    I’m getting errors when trying to import the default theme data (each post/attachment fails). Any advice on how to get this working?

    #47061
     Laura
    Moderator

    Hello, what are your file permissions? make wp-content and all the subfolders or just the upload folder 775 or 777 and test it again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #47304
     HeadGorilla
    Participant

    Hi Laura,

    Thanks for your reply. I’ve made both /wp-content/ and /wp-content/uploads/ 777 but unfortunately the import still fails.

    I also checked the database user settings and it seems like the user should have the credentials to do this.

    Could there be something else causing the failure?

    Thanks!

    #47512
     Laura
    Moderator

    Hello, are you using an admin user? Do you have access to your database?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #47651
     HeadGorilla
    Participant

    I do have access to the database and am logged in to WordPress as an admin.

    #47845
     Laura
    Moderator

    Hello, please can you give me access to wp-admin so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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