Trouble updating

[jjaffke]

I have several themes running Kleo and I’m not able to update any of them within WordPress. I get the following error:

An error occurred while updating Kleo: Download failed. A valid URL was not provided

I’ve de-activated every plug-in and it doesn’t help so I don’t think it’s a plug-in conflict. I’ve also deleted the current theme version and reinstalled the new version. This wipes out all my child theme modifications so this solution is not acceptable either.

Please advise. I was just going to recommend this theme to another client but and now hesitant until this issue is resolved.

Thank you,

Janet

 

[Radu]

Hi,

Envato changed their mechanism update and the updates will be madden only through their plugin.

Just check this guide : https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin

IF also this method fails the last one always works

Manually update theme by FTP.
– Connect to your server.
– Go to wp-content/themes/ and copy “kleo” folder to your computer so you have a backup of your old files.
– Extract kleo.zip that you have downloaded from Themeforest. Make sure the resulting “kleo” folder has a style.css in it. Delete on your server all files inside wp-content/themes/kleo and then copy all files inside “kleo” folder to your server in wp-content/themes/kleo

Last step is to go in WP Admin – Theme options and save the options since some dynamic elements might have been added and to make sure you get the latest styling.

Cheers
R

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