This topic has 5 replies, 2 voices, and was last updated 6 years by Radu.

  • Author
  • #194558
     kjcarleo
    Participant

    Hello after the most recent Theme (Child) Update, I am unable to edit pages or posts anymore:

     

    I get the following error:

    This page isn’t working

    embassymarine.org is currently unable to handle this request.

    HTTP ERROR 500
    #194559
     kjcarleo
    Participant

    Oh yeah, it happens to all pages.

    #194629
     Radu
    Moderator

    Hi,

    I see, in general internal 500 error comes from a setting that should be changed from the server in most cases the php max memory does that, here’s how you can set a higher value of memory limit.

    https://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    If it’s the same even if you increase the memory enable wp_debug and give it to me the debug.log file.

    Steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #194641
     kjcarleo
    Participant

    I will check with MediaTemple first, then get back to you – thanks.

    #194661
     kjcarleo
    Participant

    This was caused by my Envira Gallery Plugin. Confirmed.

    #194983
     Radu
    Moderator

    Ok
    Have a nice week
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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