This topic has 8 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #202417
     CharlesSmith888
    Participant

    Dear Concerned,

     

    We’re unable to import the dummy data from XML, as it’s not being fully imported.

     

     

    #202463
     Kieran_SQ
    Moderator

    Hi,

    Please make sure you’re using WP Admin > Appearance > Theme Setup and not the older, pre 3.0, importer.

    If you’re still having issue using the new import and setup tool then please update this ticket, in a private reply, with admin credentials for your site so I can look into this for you.

    Thanks,

    Kieran

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    #202819
     CharlesSmith888
    Participant
    This reply has been set as private.
    #202820
     Kieran_SQ
    Moderator

    Hi,

    I have logged into your site using the details provided and I successfully ran the importer from WP Admin > Appearance > Theme Setup. If you experience this is going forward please try logging out of WordPress completely, log back in to gain a new session and try again.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #202946
     CharlesSmith888
    Participant

    Hi Kieran,

    We wish to use the enclosed demo but are unable to import it.

    Attachments:
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    #202955
     Kieran_SQ
    Moderator

    Hi,

    I see what you mean now, my apologies. There appears to be an issue with the modern demo content upon import. I will refer this ticket directly to one of our developers for review. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

    Thank you for your patience,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #203009
     CharlesSmith888
    Participant

    Kindly get this fixed as soon as possible as we have to present a demo tomorrow.

    Thanks

    #203047
     CharlesSmith888
    Participant

    Any update on this?

    Anticipating your prompt response.

    #203085
     Radu
    Moderator

    Hi,

    I had tested on your demo instal and i saw some elementso n the homepage are not colored in that way.

    That’s because from version 3.0 version we had implemented elementor and the theme styles cannot control the color of the elementor element colors.

    I had made the modern layout for you, we will include that on next update.

    http://dev3.onlinetestingserver.com/dating-test/dating-web/

    Cheers
    R

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