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Author
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October 9, 2017 at 16:20 #176115notrightParticipant
Hello,
I am unable to send private messages and all other buddypress functions are very slow. I traced the problem down to PMP. I deactivated PMP and it works fine. This however is an unacceptable solution as PMP is how I earn from the site.
Can we please fix this?
Thank you
October 9, 2017 at 23:47 #176169LauraModeratorHello, do you have any function or any code related to pmpro or buddypress that could affect?
Try using the main theme or deactivate other plugins 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 9, 2017 at 23:56 #176170notrightParticipantOkay so as I indicated ma’am I already went through the plugins and traced the problem square on PMP. I realize that you guys would rather just give easy answers than actually check out the problem but support is one of the reasons I buy premium themes.
Insofar as code I have some code to distinguish the membership levels as given to me by you guys. How do I distinguish the membership levels if that is indeed the culprit?
October 10, 2017 at 11:55 #176214LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 10, 2017 at 21:06 #176274RaduModeratorHi,
Can you paste here the snippet provided by us ?
Also just de-activate the child theme, maybe there it’s a bad snippet that causes that.
Trusted the PMPRO behaviour and i cannot see loading problems.
Make sure to have all updated plugins and theme.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 11, 2017 at 09:12 #176310notrightParticipantOkay I switched to the sweetdate theme but I’m unable to import the new front page. In addition on the members director it shows their birthdate rather than their age. Also the whole site seems to be smashed in the center instead of covering the whole screen.
please assist
October 11, 2017 at 19:50 #176358RaduModeratorHi,
Cannot login to your dashboard wrong credentials,
Can you please provide it ? also i can import the homepage for you if you want like in the demo, yo u have sweetdate 3.0 right ?
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 12, 2017 at 15:16 #176446RaduModeratorHi,
Unable to login with those details
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 12, 2017 at 18:21 #176470RaduModeratorHi,
The affiliate plugin cuases the next issue… se screenshot, i’ve de-activated the plugin, you can activate it back
Also now i’ve imported the demo and it looks like this
Looks as it should
Make sure that every change you should purge the cache.
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 12, 2017 at 20:40 #176478notrightParticipantI thought that page was decprecated? I wanted the new home page
October 13, 2017 at 15:17 #176536RaduModeratorThis one it’s builded with Elementor plugin, but it looks the same, the idea of elementor it’s you can create your desired layout, so using elementor we had stylised in the same way like the old versions of sweetdate.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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