This topic has 12 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #176115
     notright
    Participant

    Hello,

     

    I am unable to send private messages and all other buddypress functions are very slow. I traced the problem down to PMP. I deactivated PMP  and it works fine. This however is an unacceptable solution as PMP is how I earn from the site.

    Can we please fix this?

     

     

    Thank you

    #176169
     Laura
    Moderator

    Hello, do you have any function or any code related to pmpro or buddypress that could affect?
    Try using the main theme or deactivate other plugins 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #176170
     notright
    Participant

    Okay so as I indicated ma’am I already went through the plugins and traced the problem square on PMP. I realize that you guys would rather just give easy answers than actually check out the problem but support is one of the reasons I buy premium themes.

    Insofar as code I have some code to distinguish the membership levels as given to me by you guys. How do I distinguish the membership levels if that is indeed the culprit?

    #176214
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #176274
     Radu
    Moderator

    Hi,

    Can you paste here the snippet provided by us ?

    Also just de-activate the child theme, maybe there it’s a bad snippet that causes that.

    Trusted the PMPRO behaviour and i cannot see loading problems.

    Make sure to have all updated plugins and theme.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #176310
     notright
    Participant

    Okay I switched to the sweetdate theme but I’m unable to import the new front page. In addition on the members director it shows their birthdate rather than their age. Also the whole site seems to be smashed in the center instead of covering the whole screen.

    please assist

    #176358
     Radu
    Moderator

    Hi,

    Cannot login to your dashboard wrong credentials,

    Can you please provide it ? also i can import the homepage for you if you want like in the demo, yo u have sweetdate 3.0 right ?

    Cheers
    R

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    #176359
     notright
    Participant
    This reply has been set as private.
    #176446
     Radu
    Moderator

    Hi,

    Unable to login with those details

    Cheers
    R

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    #176461
     notright
    Participant
    This reply has been set as private.
    #176470
     Radu
    Moderator

    Hi,

    The affiliate plugin cuases the next issue… se screenshot, i’ve de-activated the plugin, you can activate it back

    Also now i’ve imported the demo and it looks like this

    Looks as it should

    Make sure that every change you should purge the cache.

    Let me know

    Cheers
    R.

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    #176478
     notright
    Participant

    I thought that page was decprecated? I wanted the new home page

    #176536
     Radu
    Moderator

    This one it’s builded with Elementor plugin, but it looks the same, the idea of elementor it’s you can create your desired layout, so using elementor we had stylised in the same way like the old versions of sweetdate.

    Cheers
    R.

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