This topic has 3 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #215053
     cherholton
    Participant

    When I try to update the Kleo theme, I get the following message: An error occurred while updating Kleo: Download failed. A valid URL was not provided.

    What do you suggest I do? Also — is this theme compatible with WP 5.0?

     

    Thanks, Cher Holton

    #215080
     Laura
    Moderator

    Hello, are you using Envato Market plugin? please make sure its installed and setup correctly, let me know 🙂
    https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #215602
     cherholton
    Participant

    Yes, I am using the Envato Market Plugin, version 2.0.1 — and I have been using and updating the Kleo theme successfully since I purchased it in 2015. It just stopped updating recently. I want to upgrade WP to 5.0 but not sure if my current version of Kleo 4.3.10 is compatible.
    Thanks for your help!!

    #215621
     Laura
    Moderator

    Hello, WordPress 5.0 its a major update and creates some bugs with other plugins, i suggest to stay with your current version for the moment.
    About kleo updates, if envato market is not working right now, try a manual update as explained here https://archived.seventhqueen.com/kleo/article/updating-the-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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