Unable to update theme

[Vanessa]

I’m trying to update the theme from 4.3.10 to 4.4.3.

However when I try to update I get the error: An error occurred while updating Kleo: Download failed. A valid URL was not provided.

 

Can you help me fix this?

[Radu]

Hi,

Please do it manually by downloading the theme from themeforest and to upload it to wp-admin -> appearance -> themes -> add new.

Cheers
R

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What support service includes ? What not ?

[Vanessa]

Thanks,
It was a bit of a mission to do manually since I had to deactivate and delete the existing Kleo theme. However it’s all up and working now, thanks. Hopefully future updates will just work.

[Radu]

Hi,

Yes it should, through the envato marketplace plugin!

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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