Unable to upload any new images

[ScotKinney]

I just installed the theme but get an error when I try to upload any new images. The images are uploading because I can see them in the uploads directory. But the error prevents me from placing the image.
I’m also getting an ajax error when trying to make any changes to the Revolution slider.

I’ve switched back to my old theme for now because this site is live. I thought I could make the changes over the course of a few hours but I can’t if I can’t upload!

Any help would be appreciated.

[Radu]

Hello,

What error/s you encounter when you try to upload an image/s ?

NOTE : It’s possible that one or more of you active plugins from the old theme, to be in conflict with the kleo and/or with more of them.

I suggest you to install the theme on a development environment, with all plugins disabled etc…

Cheers

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What support service includes ? What not ?

[ScotKinney]

I can no longer see anything in my Media library either. I see the file upload and then I get this error in a pink box with a red Error button. “An error occurred in the upload. Please try again later.” I’ve been deactivating one plugin after another to see if one of them is responsible but no luck so far.

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[Radu]

Hello,

Try to contact your hosting company and ask them if imagemagick extension is installed.

Cheers

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What support service includes ? What not ?

[ScotKinney]

I’m the host myself. What is the imagemagick extension? Does it need to be installed or does it need to be removed if it is installed? This is a Windows 2008 server.

[Radu]

If the extension in uninstalled try to install and see after if works.

If that is unsuccessfully, try to put this commands into php.ini in root folder installation.

COPY CODE

max_execution_time = 90
max_input_time = 90
max_input_vars = 3000
memory_limit = 256M

Cheers

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What support service includes ? What not ?

[ScotKinney]

I don’t know what you mean by install the imagemagick extension.
I made these other changes to php.ini but it hasn’t resolved the issue.

[Radu]

Take a look over these guides, i don’t know if this cause the issue, but is possible, you need to try, also try to post on wordpress forum support.

http://refreshless.com/blog/imagick-pecl-imagemagick-windows/

http://php.net/manual/en/imagick.setup.php

http://stackoverflow.com/questions/3036847/how-to-install-imagemagick-on-windows-7

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[ScotKinney]

What is imagemagick for? I can’t see why I’d need it.

[Radu]

http://wordpress.stackexchange.com/questions/42098/what-are-php-extensions-and-libraries-wp-needs-and-or-uses

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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