Unable to upload theme to WordPress.com

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This topic has 1 reply, 2 voices, and was last updated 9 years by Radu.

  • Author
  • November 19, 2016 at 19:25 #144823
     haveimpact
    Participant

    I had purchased the KLEO social networking template that I wanted to use for my WordPress.com site.  The theme does not look like it is compatible and there is no way to upload it.  In the desciption of the theme when I purchased it, this was supposed to be easy to do and compatible.  I would like a refund unless there is a way to upload the theme to my WordPress.com site.  Please advice.

    Thank you,

    John

    November 21, 2016 at 19:03 #144925
     Radu
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.
Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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