unable to view inside the forumn topic

[valarmurugan]

unable to view inside the forum topic, This happened after i have activated the clild theme and followed the below instruction,

also tell me how to change the status of topic, who can change the status, how to give previlage to change the status

[valarmurugan]

unable to view inside the forum topic, This happened after i have activated the child theme and followed the below instruction,

https://archived.seventhqueen.com/forums/topic/what-plugin-are-you-using-to-show-ticket-status/#post-17492

also tell me how to change the status of topic, who can change the status, how to give previlage to change the status

[Andrei]

Topic statuses can be changed by admins and moderators and unfortunately there aren’t any available options manage privileges. Also please note that the plugin and the provided functions might need some extra work which will require programming skills.

Please let me know if I can help you with anything else.
Cheers

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[valarmurugan]

Hi Andrei,

Thanks for your responses.

I have followed the instruction as mentioned in https://archived.seventhqueen.com/forums/topic/what-plugin-are-you-using-to-show-ticket-status/#post-17492

I have activated chlid theme

Then i got the status before the Topic Created, But the problem is

We Could not see replies inside the topic. Currently logged in as General user, as Group Moderator , even tried as admin user.

Even After entering into the Topic, the side bar is not displaying. This happen only in child theme.

If i revert to main theme, This work except the Forumn Status

Kindly provide me solutions

Thanks

[Andrei]

Can you please leave us a link to the site you’re trying to implement this and is not working so we can see more exactly what is the problem.
Thanks

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[valarmurugan]

This reply has been set as private.

[Andrei]

Hi,

You should enable wp_debug in your wp-config.php file and see what errors pops out from that broken page:
https://codex.wordpress.org/WP_DEBUG

Looking forward.
Cheers

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[valarmurugan]

This reply has been set as private.

[Andrei]

Hi, the issue was generated because of a missing function from the modifications you’re trying to add to your forum.
I have added the missing function at the top of your functions.php file, function in which you’ll have to define your support forums ids. You can turn off wp debug now.

Cheers

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[valarmurugan]

Thanks, Still i cannot view the options to move the topic status to Resolved.

How to Change the Topic Status, Like you have it in your support forum. The Topic Status can be Moved by the creator of topic or Admin

[valarmurugan]

Thanks, Still i cannot view the options to move the topic status to Resolved.

How to Change the Topic Status, Like you have it in your support forum. The Topic Status can be Moved by the creator of topic or Admin

Also help me in getting the Post Count below the Author Name: (as available in you threads)

[Andrei]

Hi,

For the moment we are extremely busy with theme updates and as how this is custom integration and is not part of our theme we can’t help you very much with it.

If you can’t manage to integrate this custom scripts by yourself and you don’t have the proper knowledge to modify or complete them where is the case then I’ll recommend you to hire a wordpress developer to help you.

Thank you for your understanding.
Cheers

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[valarmurugan]

This reply has been set as private.

[Andrei]

Hi, unfortunately we’ve been extremely busy lately with a big update for kleo which is set to be released next week and we didn’t had any extra time to help you with this. Please note that the provided code is more a starting point and I would really recommend you to hire a developer to help you finish it and make it work as you want.

Cheers

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[Author]

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