unable to view inside the forumn topic

[valarmurugan]

unable to view inside the forum topic, This happened after i have activated the clild theme and followed the below instruction,

also tell me how to change the status of topic, who can change the status, how to give previlage to change the status

[valarmurugan]

unable to view inside the forum topic, This happened after i have activated the child theme and followed the below instruction,

https://archived.seventhqueen.com/forums/topic/what-plugin-are-you-using-to-show-ticket-status/#post-17492

also tell me how to change the status of topic, who can change the status, how to give previlage to change the status

[Andrei]

Topic statuses can be changed by admins and moderators and unfortunately there aren’t any available options manage privileges. Also please note that the plugin and the provided functions might need some extra work which will require programming skills.

Please let me know if I can help you with anything else.
Cheers

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[valarmurugan]

Hi Andrei,

Thanks for your responses.

I have followed the instruction as mentioned in https://archived.seventhqueen.com/forums/topic/what-plugin-are-you-using-to-show-ticket-status/#post-17492

I have activated chlid theme

Then i got the status before the Topic Created, But the problem is

We Could not see replies inside the topic. Currently logged in as General user, as Group Moderator , even tried as admin user.

Even After entering into the Topic, the side bar is not displaying. This happen only in child theme.

If i revert to main theme, This work except the Forumn Status

Kindly provide me solutions

Thanks

[Andrei]

Can you please leave us a link to the site you’re trying to implement this and is not working so we can see more exactly what is the problem.
Thanks

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[valarmurugan]

Wp admin Link is : http://www.sharemarket.training/commtesting/wp-login.php
USer ID is : eqsis
password: eqsis@419

The Issue is: If i activate the Child Theme (Visitor/Member/admin/no one) could see inside the topic, Infact we could no see the side bar or Foot menu.

But if you activate the parent theme then we could see the topic content, replies, side bar and footer.

The Links which shows the Status as expected
http://www.sharemarket.training/commtesting/groups/group-1/forum/

But
The below link does not allow as to view inside
http://www.sharemarket.training/commtesting/groups/group-1/forum/topic/this-topic-is-created-by-murugan-user/

Currently i have activated Child Theme.

The instruction followed to get status is :
https://archived.seventhqueen.com/forums/topic/what-plugin-are-you-using-to-show-ticket-status/#post-17492

Tanks

[Andrei]

Hi,

You should enable wp_debug in your wp-config.php file and see what errors pops out from that broken page:
https://codex.wordpress.org/WP_DEBUG

Looking forward.
Cheers

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[valarmurugan]

HI, Thanks for your Response, I did the below changes in wp-config

define( ‘WP_DEBUG’, true );

i see some errors.. Kindly give us solution

link: http://www.sharemarket.training/commtesting/groups/group-1/forum/topic/this-topic-is-created-by-murugan-user/

[Andrei]

Hi, the issue was generated because of a missing function from the modifications you’re trying to add to your forum.
I have added the missing function at the top of your functions.php file, function in which you’ll have to define your support forums ids. You can turn off wp debug now.

Cheers

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[valarmurugan]

Thanks, Still i cannot view the options to move the topic status to Resolved.

How to Change the Topic Status, Like you have it in your support forum. The Topic Status can be Moved by the creator of topic or Admin

[valarmurugan]

Thanks, Still i cannot view the options to move the topic status to Resolved.

How to Change the Topic Status, Like you have it in your support forum. The Topic Status can be Moved by the creator of topic or Admin

Also help me in getting the Post Count below the Author Name: (as available in you threads)

[Andrei]

Hi,

For the moment we are extremely busy with theme updates and as how this is custom integration and is not part of our theme we can’t help you very much with it.

If you can’t manage to integrate this custom scripts by yourself and you don’t have the proper knowledge to modify or complete them where is the case then I’ll recommend you to hire a wordpress developer to help you.

Thank you for your understanding.
Cheers

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[valarmurugan]

Hi,

we always appreciate your efforts in providing quality theme. kindly provide me some solution, please find the snap shot .

unable to view the drop down which helps us to move the topic status – Please find the attachment

i will not disturb you. kindly provide us solution. am not have coding knowledge, i have taken this as it was affordable and easy to integrate, i understand you people are busy. but only you can provide us simple solution.

the below code is already available which are related to get the Drop Down Box

———-
//get out the option to tell us who is allowed to view and update the drop down list.
if ( $can_edit == true ) { ?>

<div id=”bbps_support_forum_options”>
<?php bbps_generate_status_options($topic_id,$status); ?>
</div>

<?php
}

//has the user enabled the move topic feature?
if( (get_option(‘_bbps_enable_topic_move’) == 1) && (current_user_can(‘administrator’) || current_user_can(‘bbp_moderator’)) ) {
?>

<div id =”bbps_support_forum_move”>
<form id=”bbps-topic-move” name=”bbps_support_topic_move” action=”” method=”post”>
<label for=”bbp_forum_id”>Move topic to: </label><?php bbp_dropdown(); ?>
<input type=”submit” value=”Move” name=”bbps_topic_move_submit” class=”btn btn-default” />
<input type=”hidden” value=”bbps_move_topic” name=”bbps_action”/>
<input type=”hidden” value=”<?php echo $topic_id ?>” name=”bbps_topic_id” />
<input type=”hidden” value=”<?php echo $forum_id ?>” name=”bbp_old_forum_id” />
</form>
</div>

<?php

}
}
}

[Andrei]

Hi, unfortunately we’ve been extremely busy lately with a big update for kleo which is set to be released next week and we didn’t had any extra time to help you with this. Please note that the provided code is more a starting point and I would really recommend you to hire a developer to help you finish it and make it work as you want.

Cheers

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[Author]

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