This topic has 3 replies, 2 voices, and was last updated 8 years by Abe.

  • Author
  • #95892
     designing
    Participant

    Hi Guys,

     

    I’ve been trying to update my theme, but every time I do I get a blank white-screen, and also it wont install the Go Pricing plugin or update Revolution Slider or Visual Composer. Please can you fix this for us and if possible explain what the problem is.

     

    Thank you in advance and a happy new year

    Leroy

    #95988
     Abe
    Keymaster

    Hi there, you should set WP_DEBUG to TRUE in wp-config.php to see the actual error but from my experience you just need to talk at your hosting to increase PHP memory limit to recommended 128 MB

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #96230
     designing
    Participant

    Hi Guys,

    We’ve sppoken to our host and they said that the php memory is already set to 256MB We tried updating again and again got a blank white screen 🙁

    Be great if you could help please

    Thank you

    #96353
     Abe
    Keymaster

    Do what I asked then 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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