This topic has 13 replies, 4 voices, and was last updated 10 years by Globetrekker.

  • Author
  • #10892
     Tima
    Participant

    Hello,

    I just updated the theme automatically using Envato WordPress Toolkit, now the site front end is blank.

    The theme disappeared in the Network theme dashboard and in the site dashboard it says:
    The active theme is broken. Reverting to the default theme.

    Please help,
    Tima

    #10902
     Abe
    Keymaster

    Hello,
    You should update the theme using included auto-update system. Go to Sweetdate – Miscellaneous and enter your Themeforest username and API key. After that the theme will appear in Dashboard – Updates.
    To fix your problem right now you should connect via FTP and replace theme files in wp-content/themes/sweetdate

    To get theme updated files re-download the main package from Themeforest and extract sweetdate.zip located in WordPress folder

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10903
     Tima
    Participant

    Hi,

    I read this on the theme page and thought I should install the plugin, sorry ;(
    “Easy update using Envato WordPress Toolkit. This is included in our theme, all you need is to set your username and API key is our smart Admin Panel”

    Now you mean uploading the main theme or child theme via FTP? I can still see the child theme there. and do you mean the new download or the old one?

    Thanks for your help.

    #10904
     Abe
    Keymaster

    Just the main theme gets updates, so you need to put download the new sweetdate theme and put the sweetdate folder in wp-content/themes/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10905
     catwin
    Participant

    Hello,

    I generated an API key from my themeforest account and added it and my user name to miscellaneous after reading this post but the dashboard is not prompting me for an update?

    Am I missing something?

    Thanks!
    Catherine

    #10906
     Abe
    Keymaster

    Yes but I said Dashboard – Updates

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10909
     catwin
    Participant

    Sorry Abe,

    It worked after logging out and logging back in.

    Thanks so much!

    #10913
     Abe
    Keymaster

    Great 😉
    Don’t forget to rate the theme.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10914
     Tima
    Participant

    Hi,

    I uploaded the new version via FTP and everything is back to normal now, I also added the API and username for the next update.

    Thank you so much Abe 🙂

    #10915
     catwin
    Participant

    Already rated it! Tried to rate it a 6 but it wouldn’t let me. 😉

    #10917
     Abe
    Keymaster

    Hahaa, Thank you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10927
     Globetrekker
    Participant

    Hey Abe,

    I updated WooCommerce before I updated the theme..
    Now WooCommerce warns me with: “Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

    The new update of the theme is installed. But the message is still there. Should I just ignore the message and update to the latest version of WooCommerce now or?

    Thanks

    #10928
     Abe
    Keymaster

    Hi Globetrekker, That message has nothing to do with the theme update, it is an info message from Woocommerce probably they modified something in their structure. You can ignore it. If you encounter problems with Woocommerce after that let us know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10929
     Globetrekker
    Participant

    Thanks a lot for a fast answer Abe..! I updated, and can’t see any problems so far. Cheers

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