Update Download Forbidden

[cnazareth]

Hi,

I tried updating my Kleo Theme twice and it said “Download Failed. Forbidden.” Please see screenshot: http://prntscr.com/a98gah

[Radu]

Hi,

The API key is correct ? paste it again from themeforest

Let me know

Cheers

Radu

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What support service includes ? What not ?

[cnazareth]

Where can I locate my API key??

[Radu]

Go to this url : http://themeforest.net/user/YOURUSERNAME/api_keys/edit

Replace YOURUSERNAME with your tf username

or login to themeforest go to account -> settings -> api keys

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[cnazareth]

Hi,

Okay yes, I copied and pasted it again. It’s the same API key I had to begin with.. But it still won’t let me update..

[Radu]

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