This topic has 5 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #211309
     Cafonauta
    Participant

    I’m trying to update Kleo to the latest version.

    I renewed my support period.

    I followed you instruction installing and configuring the Envato Market plugin.

    API connection is ok.

    When I try to update theme I get: Update Failed: Download failed. A valid URL was not provided.

    I Please help

    #211328
     Laura
    Moderator

    Hello, you could try a manual install if the automatic one doesn’t work, please check https://archived.seventhqueen.com/kleo/article/updating-the-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211335
     Cafonauta
    Participant

    Hi Laura,

    Is it a temporary solution or I cannot update automatically anymore?

    I will try later

    #211375
     Laura
    Moderator

    its just temporary i’m very sorry that you had this issue, there shouldn’t be ay problem with future updates

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211376
     Cafonauta
    Participant

    I used the manual update as per your instructions.
    Everything seems fine now. I see that the update page under theme option is now deprecated and I have to use the Envato plugin.
    I’ll see if everything goes fine with the next update.

    Thank you

    #211408
     Laura
    Moderator

    Glad its resolved 🙂 Let me know if you have any other issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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