Update not working

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This topic has 1 reply, 2 voices, and was last updated 7 years by Radu.

  • Author
  • December 27, 2018 at 04:19 #215719
     maplehoney
    Participant

    Hi there,

    I’m attempting to update our theme on runningdivas.com.au and it’s unsuccessful.  The error message is “could not locate theme file at URL”.

    Can you please assist me in fixing this issue?  I’m conscious that we’ve updated to WordPress 5.0  and your old theme may be incompatible…

    Thanks!

    Kyle

    December 27, 2018 at 16:04 #215735
     Radu
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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