Update plugins

[santiq]

Hi there 

i have problem about updating visual composer plugin and go price, after i did uninstall worpress and reinstall again, now i can’t updating that both plugins , can u help me how to resolve my problem , thank you

Best Regards

Santi

[Laura]

Hello, check at the theme required plugins screen, it should allow you to update them

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[santiq]

Hi Laura

I try to update from theme plugins required but it guide me to update through envato and it said
No licenses found

It seems that you do not have any valid license for Visual Composer. What does it mean? It may be so that you got Visual Composer by purchasing WordPress theme which does not grant you with direct license for Visual Composer. Why do I need direct license? Direct product license unlocks several benefits:

Access official customer support
(otherwise managed by your theme author)
Update Visual Composer directly
Use Visual Composer with any theme
(not just the one you got it with)
Manage your licenses at Client Portal

If you have just purchased your direct Visual Composer license please hold on a bit – it seems Envato API haven’t provided record on your purchase yet. Please try again in a while. Make sure you have verified your Envato account via confirmation e-mail sent by Envato. Without activated account Envato is not able to process your licensing information. After activation of account please re-login into our Support Portal.

[Laura]

Hello, please share admin credentials so i can check it out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[santiq]

Hi
Do u mean user and password ?

[Laura]

Hello, yes, in a private reply 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[nmedsoc]

Hi Laura,

I’m looking to update Go Pricing to the latest version – as i’m having trouble importing demo data.

Could you help with this?

Regards,

Ben

[nmedsoc]

And.. I managed to fix it myself.

I re-uploaded the plugin – and updated it.. Thanks

[nmedsoc]

This reply has been set as private.

[Laura]

Hello, glad you could resolve it. Please create new topics at the Get Support menu item, select theme and at the end of the page you will see it 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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