Updated theme: Plugins not working

[robynmg227]

Hi,

I updated the Kleo theme today; not sure if this is related or not, but 2 of our plugins stopped working: they do not show up on published pages. The plugins are NinjaForms and Opinion Stage, and neither the forms or the polls are visible on the pages. Related posts are not showing up either (I have a separate ticket for that; Radu is helping me to configure the order in which they display)..

Thanks,

Robyn

[Laura]

Hello, please check at Appearance – install plugins and check if there is any update 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[robynmg227]

Hi Laura,
This did not help, unfortunately.

[Laura]

Hello, i see, please share a bit more information of what is not working and login access to check it out.
I will check everything and let you know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[robynmg227]

Hi Laura,
Thank you. It turns out it was a plugin issue, which I resolved by doing the whole routine of deactivating all of them, and then activating one-by-one. It was a plugin called “Referral Landing Page.”
Have a nice weekend!

[Laura]

Glad you could resolve it!! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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