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Author
Tagged: visual composer
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March 13, 2016 at 16:16 #110209
mtgame21
ParticipantOn my Plugins page, I see this message for Visual Composer. How should I go about to update? Do I use my KLEO license?
There is a new version of WPBakery Visual Composer available. View version 4.11 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your Visual Composer. Got Visual Composer in theme?
March 13, 2016 at 16:49 #110211Riccardo Rossini
ParticipantI have the same, this is what I receive once I try to update visual composer
The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Plugin WPBakery Visual Composer (1/1)
Getting download link…
An error occurred while updating WPBakery Visual Composer: Incorrect license key.
Disabling Maintenance mode…All updates have been completed.
March 13, 2016 at 17:52 #110213sharmstr
ModeratorVC is a bundled plugin so you dont get a license key. You need to run the version of VC that is included with the version of Kleo you are running. Currently Kleo 4.0.3 uses VC 4.10.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
March 13, 2016 at 22:06 #110232sharmstr
ModeratorThat’s correct.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
March 18, 2016 at 17:18 #111553Riccardo Rossini
ParticipantIs it normal that also after the theme update I have the same problem?
March 18, 2016 at 17:35 #111569sharmstr
ModeratorIf you entered a license key into the VC settings remove it. To update the plugin, go to Appearance > Install Plugins. That will install it from Kleo.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
March 18, 2016 at 18:11 #111586Riccardo Rossini
ParticipantI didn’t put any product license, if I try to install from appearance it tells me “An error occurred while installing Visual Composer: Destination folder already exists”
March 18, 2016 at 18:12 #111587Riccardo Rossini
ParticipantDo I have to remove it and try to install again?
March 18, 2016 at 18:46 #111605sharmstr
ModeratorYes, try that.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
March 19, 2016 at 03:18 #111706sharmstr
ModeratorGreat!
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
March 30, 2016 at 21:52 #113682Oyce
Participanti have done the same…..taken off, re installed it twice and it still gives that same error…..says its needs to be updated
March 30, 2016 at 22:02 #113686Oyce
ParticipantUnpacking the package…
Installing the plugin…
Destination folder already exists. /home/shopping2/public_html/wp-content/plugins/js_composer/
Plugin install failed.
Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.
March 31, 2016 at 13:30 #113773sharmstr
ModeratorDelete the folder and reinstall.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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