Updating Visual Composer question

[mtgame21]

On my Plugins page, I see this message for Visual Composer. How should I go about to update? Do I use my KLEO license?

There is a new version of WPBakery Visual Composer available. View version 4.11 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your Visual Composer. Got Visual Composer in theme?

[Riccardo Rossini]

I have the same, this is what I receive once I try to update visual composer

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Plugin WPBakery Visual Composer (1/1)
Getting download link…
An error occurred while updating WPBakery Visual Composer: Incorrect license key.
Disabling Maintenance mode…

All updates have been completed.

[sharmstr]

VC is a bundled plugin so you dont get a license key. You need to run the version of VC that is included with the version of Kleo you are running. Currently Kleo 4.0.3 uses VC 4.10.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Riccardo Rossini]

So do we have to ignore the update?

[sharmstr]

That’s correct.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Riccardo Rossini]

Is it normal that also after the theme update I have the same problem?

[sharmstr]

If you entered a license key into the VC settings remove it. To update the plugin, go to Appearance > Install Plugins. That will install it from Kleo.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Riccardo Rossini]

I didn’t put any product license, if I try to install from appearance it tells me “An error occurred while installing Visual Composer: Destination folder already exists”

[Riccardo Rossini]

Do I have to remove it and try to install again?

[sharmstr]

Yes, try that.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Riccardo Rossini]

it worked thanks

[sharmstr]

Great!

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Oyce]

i have done the same…..taken off, re installed it twice and it still gives that same error…..says its needs to be updated

[Oyce]

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/shopping2/public_html/wp-content/plugins/js_composer/

Plugin install failed.

Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.

[sharmstr]

Delete the folder and reinstall.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Author]

Posts