This topic has 3 replies, 2 voices, and was last updated 10 years by Catalin.

  • Author
  • #27835
     cali82
    Participant

    Hello,

    I would like my members to be able to upgrade their plan and not have to pay full price. Is there any way to setup prorated billing?

    Thanks!

    #27939
     Catalin
    Moderator

    Hello,

    If you would like to provide steps for how to upgrade/downgrade a membership account, copy and paste this information into a public help page on your site:

    If you would like to change your membership level in order to gain access to additional content on our site, follow these simple instructions. These instructions also apply if you are interested in downgrading your membership level.
    Log in to your membership account.
    From your My Account page, click the link to “Change Membership Level”.
    The following screen will show you an overview of our available membership levels with links to upgrade or downgrade.
    After you select a new membership level, you will be directed to a checkout page in order to complete your membership subscription.
    Your previous subscription payment will be cancelled and a new subscription payment will be created. Your increased or decreased access will not be confirmed until a successful subscription payment has been received for your new membership level.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #28040
     cali82
    Participant

    Hello,

    So does this mean if they upgrade their account after a week or so they will have already paid the first fee ( assuming they choose the monthly), but because they would like to upgrade, will the difference be paid between the plans? Sorry, I hope I worded this correctly lol

    Thanks!

    #28449
     Catalin
    Moderator

    take a look here:

    https://gist.github.com/strangerstudios/6242052

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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