Upgrade to BuddyPress 2.6.2 yields white screen

[wbishop]

Hi-

We’re running on WordPress 4.5.3 and just upgraded to Kleo 4.0.8; all other plugins are up-to-date, except for BuddyPress which is currently 2.5.3. Upgrading BuddyPress to 2.6.2 causes the site to display only a white screen (nothing to speak of under source code for the page).

This (or similar) issue was apparehttps://buddypress.org/support/topic/fatal-error-on-a-buddypress-2-6-0-upgrade/ntly raised for BuddyPress 2.6.0 and the BuddyPress folks & SeventhQueen support looked at it together. (see https://buddypress.org/support/topic/fatal-error-on-a-buddypress-2-6-0-upgrade/ )

Can you offer any help with the current version?

Thanks!

 

[Abe]

Hi, please check the error log or follow the instructions below to give us some info on what errors are generated so we can help

Please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

Cheers

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---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

The link you gave just needs the BuddyPress cover Photo plugin updated

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[wbishop]

Hi-

We’ve had debugging switched on, but no debugging message appears. Nothing either in the apache logs, syslog, etc.

Also, since my first post above, we’ve upgraded to WordPress 4.6 but with the same results when we try to upgrade from Buddypress 2.5.3 to 2.6.2.

In re: the link we posted about “BuddyPress cover Photo plugin”, we appreciate that that is a different issue; however it was the closest thing we could find that seemed to manifest similar symptoms to those we experience. We do not use that plugin.

However, we do use these BuddyPress related plugins:

BP Group Calendar
BP Group Documents
BP Group Email
BP Group Hierarchy
BuddyPress Activity Plus
BuddyPress Avatar Bubble
BuddyPress Group Email Subscription
BuddyPress Groups Extras
BuddyPress Like
BuddyPress Mass Messaging
BuddyPress Mobile
Buddypress Sidebar
Buddypress Widget Pack
BuddyPress Wiki Component

I’d invite you to take a look at the site, but it’s not accessible via the open web.

Any other thoughts/suggestions?

Thanks!

[Abe]

Try to disable all plugins and see which is causing it testing with one by one deactivated

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[wbishop]

Thanks.

I deactivated a slew of obsolete plugins and this cured the problem. Not a conflict with Kleo, but much appreciate your help.

Thanks again!

[Author]

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