This topic has 12 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #83786
     topnation
    Participant

    I upgraded to Kleo 3.0 and have been customizing on the child theme, but some of my changes didn’t go through with the update.

    My activity stream was customized so that it only showed activity updates and not who became a member or who became friends. I only want it to show activity from users such as uploading photos or audio and new post that I create.

    Theres a big white line on the home page, wasn’t like this until after the update

    Photos are not showing correctly in the “Related Articles” tried to go into FTP and adjust to width= 480 and height = 270 but the code I was given originally a few months ago is not working with the update.

    My “About Us” page doesn’t show anymore

    Can you please help me to know which codes I should use and where I should apply them to get my set back to normal. I’m still learning all this, so I’ll need to know exactly where to apply the codes.

    Thanks

     

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    #83807
     topnation
    Participant

    I figured out how to get the “Related Articles” photos back to normal, just need help with the other 3 issues.

    #83922
     Laura
    Moderator

    Hello, did you check out the content of your about us page?
    About the homepage, it may be a bottom padding of the element, try by editing the last element and check if it has bottom padding in options.
    For the activity, the change was done? I dont understand what is the issue exactly, please explain 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #83951
     topnation
    Participant
    This reply has been set as private.
    #84031
     Laura
    Moderator

    Hello, all the options are available in the element.
    Can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #84057
     topnation
    Participant
    This reply has been set as private.
    #84183
     Laura
    Moderator

    Hello, you had an empty element at the end of the page, i deleted it and now looks fine.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    #84223
     topnation
    Participant

    Ok Thank you, I never made changes to either, but what about the “About Us” page, still not showing,

    #84227
     topnation
    Participant
    This reply has been set as private.
    #84521
     topnation
    Participant

    Hi @laura, more importantly, any word on the “About Us” page not showing? I’m not sure why its not showing, I gave you my credentials, can you please have a look at the content and fix what changed?

    Thanks

    #84713
     Laura
    Moderator

    Hello, please check out attachment, it is shown for me.
    About the activity, right now that is not possible, but maybe if you hire a developer 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
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    #85144
     topnation
    Participant

    Hi @laura Thanks!It wasn’t but the page just showed all of sudden.

    A few things I still noticed, was at the top of the “about us” page the social media icons are not showing, and wondering why the video header doesn’t show on mobile devices such as the iPhone.

    Also, I noticed that when I go to write a “media” post with a video or photo slide, it’s not showing correctly on the site. Please see the attachments. Can you have a look at this please?

    Thanks for your help

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    #85213
     Laura
    Moderator

    Hello, you can add the video or photo directly to a text element, the video url should convert into an iframe automatically. About the social links, they will show if you have the top bar enabled in Header section

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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