This topic has 23 replies, 6 voices, and was last updated 9 years by sharmstr.

  • Author
  • #51207
     inchima
    Participant

    What is the golden rule regarding updating plugins?

    I have limited WordPress experience with major themes such as KLEO thus the question.

    Are we okay to update core KLEO plugins such as BuddyPress and Paid Memberships Pro?

    …or do you not update plugins that are ‘newer’ than the latest theme version?

    Many thanks,
    JP.

    #51217
     Abe
    Keymaster

    Hi, If a major BuddyPress, Woocommerce plugin version is released it is advised to look over the forums if it is compatible or start a thread is no one already did that. That applies also to WordPress major releases too.

    We usually quickly release a theme version to make it compatible with latest releases.

    Cheers

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    #51223
     inchima
    Participant

    Thanks for the speedy response Abe.

    So, we ignore the current ‘minor updates’ from Paid Memberships Pro e.g. 1.7.15.2 to 1.8.1 and BuddyPress 2.5.4 to 2.5.6

    …and wait for a theme update basically (or you guys to suggest the update if it is essential and wouldn’t harm the theme)?

    Thanks again,
    JP.

    #51512
     Abe
    Keymaster

    Yes minor versions should be fine to update and wait for theme update to update major version plugins

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    #53717
     troy7890
    Participant

    Thankful that someone else has been questioning this besides me.

    It would be very helpful to have a central place to go to check if these core plugin updates are deemed safe or not.

    1. BuddyPress
    2. Paid Membership Pro
    3. rtMedia

    I haven’t yet updated #2 & #3 in fear of not having confirmation of their compatibility with KLEO.

    #54177
     empoweredanimals
    Participant

    Since this question was triggered by the recent Buddypress update, I hope this fits here.

    I have some new behavior on my site since the Buddypress update. Now when people go to make groups, the image upload and group info section are missing – it just creates a private group immediately with the standard avatar. Is this happening to anybody else? I am not 100% certain it was the BP update as we also had some other plugins update and made some general site changes. But I figure the first thing to see is if anybody else is having this issue with Kleo.

    #55151
     Abe
    Keymaster

    @empoweredanimals please deactivate extra plugins since I can’t replicate that

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    #55321
     empoweredanimals
    Participant

    It also seems to have gone away for me… very strange. I’m marking this resolved.

    #55322
     empoweredanimals
    Participant

    Oops, not my thread! I can’t mark it resolved. 🙂

    #55861
     wmuenyi
    Participant

    Yeah I wish I knew sooner not to update my version of WordPress, now I can’t activate VC without the site wordpress backend crashing.

    #55862
     sharmstr
    Moderator

    Are you trying to activate VC 4.4.3?

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    #55931
     wmuenyi
    Participant

    Yes,
    I am trying to activate the latest version that is included on Themeforest, but it keep crashing so I don’t know what to do now to make the site work.

    #55932
     Abe
    Keymaster

    try to set WP_DEBUG to TRUE in wp-config.php and see what is the generated error

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    #55934
     wmuenyi
    Participant

    How do I do that? I’m not very skilled with WordPress just yet.

    #55935
     Abe
    Keymaster

    you should connect to your server where you have installed wordress by FTP or from Cpanel and you will see that file in the root of the install

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #56281
     wmuenyi
    Participant

    Well I just deleted the VS file from the server and the site came back up. I figured that’s the only reason why it keeps crashing. My wordpress version keeps getting auto updated by GoDaddy so now I’m using wordpress 4.2 and I don’t think VC is compatible and I can’t use this theme without it I’m pretty sure (or am I wrong?)

    #56287
     sharmstr
    Moderator

    VC works fine. Make sure you install VC 4.4.3 located in the latest Kleo download from theme forest.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #56481
     wmuenyi
    Participant

    I’ve tried the latest one and as soon as I activate it, the site crashes and it’s a fresh install of WordPress and only has the plugin and theme that I paid for with KLEO. Since buying it, I’ve not been able to use it. If anyone can help me, that’d be great, I can give them access to the website.

    #56484
     sharmstr
    Moderator

    Sounds like you dont have enough memory allocated. You need at least 128mb https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    #56562
     wmuenyi
    Participant

    Wow, you were right. Thank you my good sir!

    #56564
     sharmstr
    Moderator

    I’m not a Sir. Why would you assume that?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #56565
     wmuenyi
    Participant

    That’s just a common phrase in America. Like saying “you guys” when talking to a group of girls. Not really meant to be an assumption of your sexuality.

    #56701
     Abe
    Keymaster

    @sharmstr you should put something in the avatar related to your sexuality 🙂 kidding

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #56709
     sharmstr
    Moderator

    Funny thing is that I was born and raised in America and in 45 years I’ve never once heard someone use “my good sir” when talking to a woman. Nice try. Anyhow, I was just wondering why so many people assume they are talking to a man when talking about code. No big deal. Moving on….

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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