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April 7, 2016 at 22:37 #115169luvseekersParticipant
Hello, I watched the tutorial on how to download and upload the sweetdate-wordpress theme and I noticed that when they did the download and upload my the the theme, it looked a little different then mine. when I went to do my download and upload it into wordpress it said themeforest-4994573-sweet-date-more-than-a wordpress-dating-theme. I tried to open it up to see if I could see the sweetdate-zip and sweetdate-child.zip and the folder was empty. On the tutorial it show that he was choosing sweetdate-zip and then went back in to upload sweetdate -child.zip. I didn’t see anything like that when I uploaded my theme. Do you think I uploaded my theme incorrectly. I notice also that when I go back and look at my downloads without using wordpress I could see sweetdate-zip and sweetdate -child.zip, but was unable to pull theme up during the upload into wordpress. Theme uploaded into wordpress however some of the things are missing, like when I try to add the hearts at the bottom and male and female sign and also the pink and blue people. Where did I go wrong please help me. I hope you can understand what I talking about this is all new to me so please be patient with me.
thank you in advance
p.s
The attachment should show you what I see when i try to upload into wordpress.
April 10, 2016 at 22:13 #115521LauraModeratorHello, do you have any program like winrar that can open .zip files?
Can you share admin credentials so i can see the installation issues? 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 11, 2016 at 21:31 #115825LauraModeratorHello, try o download winzip http://www.winzip.com/
Let me know if it works 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 11, 2016 at 22:07 #115831luvseekersParticipantHello Laura, I tried the winrar you were telling me about and that worked.
Thank you so much
April 14, 2016 at 18:44 #116662LauraModeratorGlad it worked! 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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