This topic has 6 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #115169
     luvseekers
    Participant

    Hello, I watched the tutorial on how to download and upload the sweetdate-wordpress theme and I noticed that when they did the download and upload my the the theme, it looked a little different then mine. when I went to do my download and upload it into wordpress it said themeforest-4994573-sweet-date-more-than-a wordpress-dating-theme. I tried to open it up to see if I could see the sweetdate-zip and sweetdate-child.zip and the folder was empty. On the tutorial it show that he was choosing sweetdate-zip and then went back in to upload sweetdate -child.zip. I didn’t see anything like that when I uploaded my theme. Do you think I uploaded my theme incorrectly. I notice also that when I go back and look at my downloads without using wordpress I could see sweetdate-zip and sweetdate -child.zip, but was unable to pull theme up during the upload into wordpress. Theme uploaded into wordpress however some of the things are missing, like when I try to add the hearts at the bottom and male and female sign and also the pink and blue people. Where did I go wrong please help me. I hope you can understand what I talking about this is all new to me so please be patient with me.

     

    thank you in advance

    p.s

    The attachment should show you what I see when i try to upload into wordpress.

    #115521
     Laura
    Moderator

    Hello, do you have any program like winrar that can open .zip files?
    Can you share admin credentials so i can see the installation issues? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #115540
     luvseekers
    Participant
    This reply has been set as private.
    #115548
     luvseekers
    Participant
    This reply has been set as private.
    #115825
     Laura
    Moderator

    Hello, try o download winzip http://www.winzip.com/
    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #115831
     luvseekers
    Participant

    Hello Laura, I tried the winrar you were telling me about and that worked.

    Thank you so much

    #116662
     Laura
    Moderator

    Glad it worked! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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