This topic has 24 replies, 4 voices, and was last updated 10 years by sharmstr.

  • Author
  • #12246
     sharmstr
    Moderator

    Uploading videos via updates (either in your profile or directly on activity page) do not display. Only the video file name displays. If I disable Kleo and activate a different theme, the video shows up fine.

    Anyone else having this issue?

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #12341
     SQadmin
    Keymaster

    Hi, yes we know about it, we will look into this. Thank you for your time.

    Regards,
    Robert

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    #12484
     sharmstr
    Moderator

    Any chance you have a temp fix for this? I have a preso with my client soon and these piece is important. Thanks.

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    #12589
     Abe
    Keymaster

    We are working on it since we have planned an update for tomorrow.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #13128
     sharmstr
    Moderator

    Hi Guys,

    Just upgraded to 1.3 and its working. BUT now the lightbox wont load when you click on the title. It spawns a bunch of ajax requests. Same thing happens on your demo site.

    In any case, the fix looks great.

    Thanks

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    #13139
     Abe
    Keymaster

    Hi, it seems something related to rtMedia.. can’t really say but this video from the activity works in the popup in my Firefox browser http://seventhqueen.com/themes/kleo/members/kleoadmin/

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    #13147
     sharmstr
    Moderator

    Interesting. That link you sent me indeed works from within the “members” context. What I mean is, that it pops up if you click the title while in either ‘activity’ or ‘media’ within the members profile. But if you click on it from either the main activity stream or from the individual activity page, it doesnt.

    See if it works for you http://seventhqueen.com/themes/kleo/members/kleoadmin/activity/1283/

    I’m getting the exact same behavior on my site.

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    #13148
     Abe
    Keymaster

    Indeed, strange 🙂 I will do some local tests and see how it goes.

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    ---
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    #13149
     sharmstr
    Moderator

    I just did some testing and couldn’t sort it out. It happens in the Twenty Fourteen theme as well, so I’ll go bug the rtCamp about it. I’ve purchased two copies of pro and a few other things from them. They know me. LOL.

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    #13150
     Abe
    Keymaster

    Yes indeed it is related to rtMedia. I’ll notify them also 🙂

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    #13151
     sharmstr
    Moderator

    here’s mine

    https://rtcamp.com/support/topic/lightbox-not-displaying-even-on-your-demo-site/

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    #13152
     Abe
    Keymaster

    hehe. Great. I just emailed our contact guy ar rtMedia. Seems like a pretty big issue and I guess the will release a fix really soon

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    #13155
     sharmstr
    Moderator

    Excellent. Marking this resolved then.

    btw – the upgrade to 1.3 was flawless. You guys are doing a great job. Thank you!

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #13156
     Abe
    Keymaster

    Thank you. We are glad you appreciate our work. Thank you for your activity on the forum

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    ---
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    #13164
     sharmstr
    Moderator

    Just installed the 3.6.9 update and works perfectly 🙂

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    #13165
     Abe
    Keymaster

    wow. 🙂 that is quick haha

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    #32940
     alromeo
    Participant

    Hello, I would like to bump this thread, and mention that activity stream called from
    the shortcode [activity-stream action=’activity_update’]
    does not display any media as well.

    #32941
     alromeo
    Participant

    My apologies Seventhqueen, i realize this bug might not necessary concern you.

    #32942
     alromeo
    Participant

    Then again, it probably does because because after further digging into the code i found its container is div.kleo-activity-page

    will you mind to take a look at this for me, please?

    #32943
     sharmstr
    Moderator

    Is there a reason you’re not using the kleo activity stream shortcode?

    [kleo_bp_activity_stream number=6 show_button=yes button_label="View All Activity" button_link="/activity"]

    Is that shortcode from Buddydev?

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    #32988
     alromeo
    Participant

    The reason is because i wanted to Submition to come along with the stream.
    The Shortcode that im using is Kleo’s : [kleo_bp_activity_page]

    #32991
     sharmstr
    Moderator

    Its showing media for me. I created a new page and put the [kleo_bp_activity_page] shortcode in it. See screenshot.

    Do you have a link? Are you getting any errors? Are you running the latest version of kleo and k-elements?

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    #33010
     alromeo
    Participant

    No. I don’t see any console errors thrown while loading.
    Though the shortcode is not working for me, i noticed that the form that located in the user profile page works just fine in uploading media.

    Unfortunately @sharmstr, the website link will need for me to provide you with login credentials to see;
    Is there any way we can continue this discussion ‘off the record’ where i can provide you the authentications?

    Thanks for your timely reply.

    #33340
     alromeo
    Participant

    console log says that when you upload a media with your post.. and click submit, ajax looks for a /upload/
    but doesn’t find it.

    maybe the development team knows something about this, or how i can set this configuration right?

    #33343
     sharmstr
    Moderator

    I had/have a similar issue with a plugin that screws up the /upload end-point that rtMedia needs. Have you tried disabling plugins?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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