This topic has 9 replies, 2 voices, and was last updated 9 years by sharmstr.

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  • #66738
     formasirua
    Participant

    Dear Kleo,
    I access my web normal. however when I login to get into my wordpress dashboard can not. when I was landing in formasirua.or.id/wp-admin meal will refer to wp-login.php and when I started my login can not enter. page load very slowly and tipped appear >> Fatal error: Can not use object of type WP_Error as arrays in/home/formasir/public_html/wp-content/themes/kleo/kleo-framework/inc/pixelentity-themes-updater/class-envato-protected-api.php on line 344
    How could this happen? then what can I do to resolve this. please help as soon as possible.

    #66744
     sharmstr
    Moderator

    Please search before posting. Or look at the alert in the upper right hand corner. https://archived.seventhqueen.com/forums/topic/fatal-error-6

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66802
     formasirua
    Participant

    hi @sharmstr, i following instruction in that forum, that’s works, and now i can log in in wp dashboard. but now the problem is my website interface should be bad. how this?

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    #66807
     sharmstr
    Moderator

    looks like vc is deactivated.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66824
     formasirua
    Participant

    @sharmstr my all plugin nothing (file not exist) in plugin menu wp dashboard. so i reinstall all plugin?

    #66826
     sharmstr
    Moderator

    no. respond privately with wp admin credentials and ftp info.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66846
     formasirua
    Participant
    This reply has been set as private.
    #66849
     sharmstr
    Moderator

    I cant connect to your ftp server. Also, that fix was for Kleo 3.0. Not sure if it would even work with 2.4.3 which you are running.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66868
     formasirua
    Participant

    so what the solutions? please help me about this. I think my FTP server no problem to connect.Let me know and please help me soon… 🙁

    #66878
     sharmstr
    Moderator

    It was saying that there were too many connections. I’m not sure what you did, but you’ve moved your plugins folder into your themes folder. Move it back.

    right now its

    /wp-content/themes/plugins

    it should be

    /wp-content/plugins

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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