This topic has 5 replies, 2 voices, and was last updated 9 years by Abe.

  • Author
  • #18821
     joninhas
    Participant

    I try to use lightbox to display media but get a lightbox with no photo

    I check faq on rtmedia and only get this answer:

    Q 8. Why is the lightbox not working properly?

    The lightbox is a theme dependant functionality and relies on error free jQuery from the theme. If there are errors with the lightbox, kindly contact your theme developer.

    Thanks

    #19136
     Abe
    Keymaster

    Hi, Do you have a link to your page with problems? It is related probably to any other plugins installed that are causing JS errors

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    #19175
     joninhas
    Participant
    This reply has been set as private.
    #19393
     Abe
    Keymaster

    Give me a specific page link since I can’t find a member with added media

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #19396
     joninhas
    Participant
    This reply has been set as private.
    #19402
     Abe
    Keymaster

    that should come from some plugin conflict. You can try to disable them one by one to see the problem or add this CSS to fix it in Sweetdate – Styling options – Quick css

    COPY CODE
    
    .mfp-content #rtmedia-single-media-container .rtmedia-media img {
        max-height: inherit;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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