User avatar upload not working

[jackiepeters]

Hi, for some reason on my site the user avatar and cover photo upload isn’t working. There’s nothing displaying there, no interface.

[Radu]

Hi,

You will have to update theme to 4.0.8 your current version is 4.0.6 and after most important is to update Visual Composer, K-elements and Revolution Slider from wp-admin -> appearance -> install plugins, press update for these plugins.

We have two methods for update

1. Automatic theme updates:

– Go to WP admin – Theme options – Theme Update
– Enter Themeforest username and API KEY
– Save the options
– Go to WP admin – Dashboard (link should be like: /wp-admin/update-core.php) and you should see the theme there if there is a new update available
– Click the checkbox next to it and click to Update themes

2. Manually update theme by FTP.

– Connect to your server.
– Go to wp-content/themes/ and copy “kleo” folder to your computer so you have a backup of your old files.
– Extract kleo.zip that you have downloaded from Themeforest. Make sure the resulting “kleo” folder has a style.css in it. Delete on your server all files inside wp-content/themes/kleo and then copy all files inside “kleo” folder to your server in wp-content/themes/kleo

Important note : After you update the theme to latest version 4.0.8 please update the bundled plugins especially Visual Composer, K-element, Revolutions slider, Woocommerce and buddypress.

Cheers
r.

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