User Profile won’t work

[mattalderton]

Hi,

 

When I go to profile >>Edit I get a 404 error

http://www.businessforlife.com.au/members/mattb-x-com-au/profile/edit/group/1/

 

also when I update my extended profile in the dashboard users extended profile, it has this error:

Fatal error: Call to a member function send() on a non-object in /home4/alderto1/public_html/businessforlife.com.au/wp-content/plugins/contact-form-7-infusionsoft-add-on/src/isdk.php on line 182

Please assist. Thanks,

[mattalderton]

Hi, can you please confirm if this can be resolved, as it seems to be a problem with the template. Thanks

[Laura]

Hello, as the error code shows, the issue seems to be the plugin wp-content/plugins/contact-form-7-infusionsoft-add-on/

Deactivate it and test again please 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[mattalderton]

Hi, sorry but that does not address my problem in the ticket:

When I go to profile >>Edit I get a 404 error

http://www.businessforlife.com.au/members/mattb-x-com-au/profile/edit/group/1/

Please urgently solve this problem.

Attachments:

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[mattalderton]

Hi, please help and resolve this ticket from almost 4 days ago…

Hi, sorry but that does not address my problem in the ticket:

When I go to profile >>Edit I get a 404 error

http://www.businessforlife.com.au/members/mattb-x-com-au/profile/edit/group/1/

Please urgently solve this problem.

[mattalderton]

This ticket is still unresolved for 6 days and I have not been able to use the theme I paid for. Please resolve urgently.

Hi, sorry but that does not address my problem in the ticket:

When I go to profile >>Edit I get a 404 error

http://www.businessforlife.com.au/members/mattb-x-com-au/profile/edit/group/1/

Please urgently solve this problem.

[Laura]

Hello, i am very sorry for the delay, as you replied to your own post, the ticket was moved down on queue i am so sorry.
Can you share ftp so i can take a look at your files?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Sorry for the delay,

I’ve tried to reproduce the error using the latest version of BuddyPress and Kleo on my local install and I cannot reproduce it.
Please try to de-activate child theme and check again maybe it’s caused by some modification in the child theme.
Try with all plugins deactivated excluding Buddypress and check again.

Additionally, if it’s the same try to re-upload the parent theme files over the existing ones (wp-content/themes/kleo/)

As Laura mentioned there it’s a fatal error related to the contact-form-7-infusionsoft-add-on.

Let me know
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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