User role “Shop Manager” can’t access WordPress Dashboard

[dlance8888]

When I make a user as any role type other than administrator they can’t access the dashboard.

This is especially confusing on the shop manager. When I change the role type or blow away the user and start fresh as a shop manager they still can’t access the orders page in woo. I’ve tried redefining the use roles deactivating and reactivating plug-ins, and switching themes. Nothing seems to help with this issue. What I’m wondering is if I am having a Ajax issue somehow that is not completely apparent to me. Pretty lost here. Any help would be awesome!

[Kieran_SQ]

Hi,

Thanks for reaching out, I have looked at your site and found the GeoDirectory option GeoDirectory Settings > General > Scroll to: “Allow user to see wp-admin area” was set to no. This would redirect any use other than admin back to the frontend. I have changed this option to yes for you on your behalf.

Please clear your cache(s) and let me know if this resolves your issue or not 🙂

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

[dlance8888]

You’ve officially made my Christmas card list!!! Thanks so much! I was lost on this one!

[Kieran_SQ]

Aha! I look forward to receiving a card 😀

Glad I could be of service, if you have any more questions feel free to open up a new ticket anytime. Also, if you haven’t already please consider leaving the theme / support received a review on ThemeForest – every review helps 🙂

Thanks,

Kieran.

https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/6776630

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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