Users Can’t Sign In On Mobile

[empressdianna]

When my users try to login on the mobile version the page gets stuck on “Sending info, please wait…” and then freezes. Tried 3 times. Cleared Browser History. Still nothing.Tested on iOS 9.

Users are also having trouble cropping photos from mobile. Photos don’t crop the way it’s shown in the preview and sometimes picture appears upside down when uploaded from phone.

[Radu]

Hi,

Please try to disable all additional plugins that you have installed, and if the login works properly enable plugins one by one to identify what plugin causes this.

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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