Users name not showing up on profile page

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This topic has 4 replies, 2 voices, and was last updated 7 years by Kieran_SQ.

  • Author
  • June 9, 2018 at 04:04 #200375
     Joshuapaul80
    Participant

    Hello,

    We just updated the Kleo theme to version 4.3.8, and we are having a strange issue with new members and their profiles. New members names do not show in the header of their profile pages. However, names do show up for previously existing members just fine.

    Please see the attached screenshots. One contains the users name, the other doesn’t.

    Could you please help us out?

    Thanks,

    Josh

    June 9, 2018 at 16:59 #200404
     Kieran_SQ
    Moderator
    Not marked as solution
    June 9, 2018 at 23:08 #200428
     Joshuapaul80
    Participant
    Not marked as solution
    June 9, 2018 at 23:09 #200429
     Joshuapaul80
    Participant
    Not marked as solution
    June 9, 2018 at 23:29 #200431
     Kieran_SQ
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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