Users online problem

[enricoeur]

In my website i changed the name of users type

Woman = Donna
Man = Uomo

After this change, the front page counter that let see Woman and Man online doesnt work anymore. I changed so the code inside the buddypress custom function file:


switch ($type) {
case 'total':
$image = ($image == '')? get_template_directory_uri().'/assets/images/icons/steps/status_01.png' : $image;
$number = bp_get_total_member_count();
break;
case 'members_online':
$image = ($image == '')? get_template_directory_uri().'/assets/images/icons/steps/status_02.png' : $image;
$number = bp_get_online_users();
break;
case 'women_online':
$image = ($image == '')? get_template_directory_uri().'/assets/images/icons/steps/status_03.png' : $image;
$number = bp_get_online_users("Donna");
break;
case 'men_online':
$image = ($image == '')? get_template_directory_uri().'/assets/images/icons/steps/status_04.png' : $image;
$number = bp_get_online_users("Uomo");
break;

default:
if ($type == 'Uomo') {
$image = ($image == '')? get_template_directory_uri().'/assets/images/icons/steps/status_04.png' : $image;
} elseif($type == 'Donna') {
$image = ($image == '')? get_template_directory_uri().'/assets/images/icons/steps/status_03.png' : $image;
} else {
$image = ($image == '')? get_template_directory_uri().'/assets/images/icons/steps/status_01.png' : $image;
}
$number = bp_get_online_users($type);
break;
}


But nothing the counter continue to not work. How to solve ?

Thanks

[SQadmin]

You should just the the Sex fields under Sweetdate -> Buddypress and after that change the shortcodes in the Homepage like this:

COPY CODE

[kleo_status_icon type="Uomo" subtitle="Men online"]

Also do not change main theme files, activate the sweetdate-child theme

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[angelgallegos]

I’ve translated Men and Women online fields to spanish but it doesn’t appear on homepage counter online users…

I’m using the field which I use for Sex field too, so, I don’t know why it doesnt show me…

I hope you can help.

Thanks,

Angel

[willianlima83]

This reply has been set as private.

[SQadmin]

The problem is with the image because it is higher that all others. Make all icons the same dimension.

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[willianlima83]

All images has the same sixe, 213×149 px, the format is .PNG with transparent background..
The problem is not the size.

Any sugestion?

[willianlima83]

I changed the image size for all images to 149×149 px, the problem is the same.. 🙁

[SQadmin]

I see you added those in a span .. that shouldn’t be there.
Try editing in the Text mode instead of visual

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[willianlima83]

I edited the code in the Text mode, the ”span” is not there, but the problem is the same.. lolol sorry

[SQadmin]

You added the code wrong. You have column one and inside you have added more column without adding them in a row
See this:
[kleo_one]

[kleo_status_icon type=”total” image=”http://str8act.com/wp-content/uploads/2013/09/Total-Membros.png” subtitle=”Total de Membros”] [kleo_status_icon type=”members_online” image=”http://str8act.com/wp-content/uploads/2013/06/Membros-online.png” subtitle=”Membros online”]
[/kleo_one]
[kleo_row]
[kleo_status_icon type=”Mulher” image=”http://str8act.com/wp-content/uploads/2013/06/Mulheres-online.png” subtitle=”Mulheres online”] [kleo_status_icon type=”Homem” image=”http://str8act.com/wp-content/uploads/2013/06/Homens-online.png” subtitle=”Homens online”] [kleo_status_icon type=”Casal” image=”http://str8act.com/wp-content/uploads/2013/10/Casais-online.png” subtitle=”Casais online”] [kleo_status_icon type=”Amigo Secreto” image=”http://str8act.com/wp-content/uploads/2013/10/Amigo-Secreto-online.png” subtitle=”Amigos Secretos online”]
[/kleo_row]

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[willianlima83]

Ok.. thank you!!!
It’s is working well now..

[agir]

I did your instruction, it does not always work (http://reseau-benevolat.org

please help ?

[SQadmin]

Hi, Please paste the code since we can’t guess where you made the mistake.
Cheers

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[agir]

[kleo_status_icon type=”total” subtitle=”Membres total”] [kleo_status_icon type=”members_online” subtitle=”Membres en ligne”] [kleo_status_icon type=”associations” subtitle=”women_online” image=”http://reseau-benevolat.org/wp-content/uploads/2013/12/Associations.png” subtitle=”Associations”] [kleo_status_icon type=”benevoles” subtitle=”benevoles_online” image=”http://reseau-benevolat.org/wp-content/uploads/2013/12/benevoles.png” subtitle=”Bénévoles”] [/kleo_one]

[/kleo_call_to_action][/kleo_section]

[SQadmin]

System won’t ever know to get the users if your profile value is: “Une association” and you added it like “associations” and “benevoles” with “Bénévole”

I think you understand where is the problem and is not with us

Correct example:
[kleo_status_icon type=”Une association” image=”http://reseau-benevolat.org/wp-content/uploads/2013/12/Associations.png” subtitle=”Associations”]

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[agir]

 I made the change.

Nothing appears

[kleo_status_icon type=”total” subtitle=”Membres total”] [kleo_status_icon type=”members_online” subtitle=”Membres en ligne”] [kleo_status_icon type=”D’associations” subtitle=”women_online” image=”http://reseau-benevolat.org/wp-content/uploads/2013/12/Associations.png” subtitle=”Associations”] [kleo_status_icon type=”Bénévoles” subtitle=”benevoles_online” image=”http://reseau-benevolat.org/wp-content/uploads/2013/12/benevoles.png” subtitle=”Bénévoles”] [/kleo_one]

[agir]

in the first configuration of the form, I remove the sex field (origin)

coment I do?

[SQadmin]

@ceun You still aren’t adding them right. I think I was pretty clear with the instructions and also gave an example but you haven’t followed it.

Correct example:
[kleo_status_icon type=”Une association” image=”http://reseau-benevolat.org/wp-content/uploads/2013/12/Associations.png” subtitle=”Associations”]

where “Une association” from type=”Une association” should be the value of your sex profile field set in WP admin – Users – Profile fields. And it should be the exact value if you want to count the users withe those profile value.

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[agir]

@sqadmin :

Excuse me if I do not understand.
No need to be aggressive!
this is the last time I buy a theme on ThemeForest.
You know take the money, but for the rest, it’s a different story.

[SQadmin]

@ceun We are just trying to help, not being aggressive. I really don’t know what upset you when we are doing our best to help everyone.
Responses don’t come right away since there is a queue as you imagine.
haven’t we responded all the times to your questions? It passed weeks and not responded?
Please revise your behaviour.

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[willianlima83]

@ceun
I’m a guy who not understand about configurations, I don’t speak English very well and I buy many themes on ThemeForest, and I can say you:
The sweetdate suport is the best suport I see on ThemeForest.
Be patient and try to configure again… You can do that.. 🙂

[Abe]

Thanks @willianlima83 for appreciating us 😉

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[willianlima83]

I just sad the true, this support is fantastic.. Goog Job!!!

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