Users photo

[infodale]

Hi!
The results of my user searches show me (attached screenshot) boxes with a very small image of the user, how can I make it show me bigger images of the person? I have tried to modify it through CSS styles but I do not get what I want.
Thanks for your help,

Aurelio.

[Kieran_SQ]

Hi,

Sorry to hear you’re having an issue with the avatar size. I cannot see your members page without being logged in and therefore cannot assess the issue. Please can you update this ticket, in a private reply, with admin credentials for your site so I can assist you with this.

Thanks,

Kieran

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[infodale]

OK,
Admin: Teresa
Pass: rmndlvrd1740

Thank you.

[Kieran_SQ]

Hi,

The account you provided doesn’t appear to be an admin account as I cannot access /wp-admin/. As I cannot access the back-end please can you carry out the below test and let me know the outcome.

– Disable JetPack lazy image loading
– Clear all caches on server and WordPress
– Visit members page and purge browser cache (Ctrl+F5)

Thanks,

Kieran

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[infodale]

Hi Kieran!

I did what you told me but everything is the same. I give you the data of another administrator:

aaca65
12345rmndlvrd

Thank you.

[Kieran_SQ]

Hi,

Please check this support article on how to change the avatar image size https://archived.seventhqueen.com/general/article/increase-profile-profile-image-size-increase-avatar-size-buddypress.

For the avatar you have highlighted you should use the below code

COPY CODE

if ( !defined( 'BP_AVATAR_THUMB_WIDTH' ) )
define( 'BP_AVATAR_THUMB_WIDTH', 120 ); //change this with your desired thumb width

if ( !defined( 'BP_AVATAR_THUMB_HEIGHT' ) )
define( 'BP_AVATAR_THUMB_HEIGHT', 120 ); //change this with your desired thumb height

120 represents 120px, change the two 120 values to an equal number of your choosing. This snippet should be added to your KLEO Child theme’s functions.php file.

Thanks,

Kieran

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[infodale]

Hi Kieran!

I did what you told me, even I created bp-custom.php file but there is no expected changes like i thought. I include a screenshot. What could be the problem?
Thanks,

Aurelio.

[infodale]

There is something preventing the resizing of avatars. Curiously, the first time I wanted to see the changes, the images seemed larger and then returned to the size you can see.

Thanks.

Aurelio

[Kieran_SQ]

Hi Aurelio,

I’ll assign this ticket to a higher level of support for review. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

Thanks,

Kieran

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[infodale]

Ok, thanks for your support.

It is very curious this, the images that correspond to online users widget modified their sizes, But, they do if I upload a new photo, the old ones do not recognize them to change their size (see the screenshot). The bad thing is avatars or users images from a search result do not resize and that is what I need.

Thank you,

Aurelio.

[Radu]

Hi,

I think you should re-generate the photos using a plugin like this one https://wordpress.org/plugins/regenerate-thumbnails/

Also i think you should specify also the BP_AVATAR_FULL_HEIGHT and BP_AVATAR_FULL_WIDTH : https://codex.buddypress.org/getting-started/customizing/changing-internal-configuration-settings/

Also after that our theme wraps the avatar to certain sizes and for example for directory the avatar size can be increased using the next css snippet

COPY CODE

#buddypress #friend-list li div.item-avatar, #buddypress #member-list li div.item-avatar, #buddypress #members-list li div.item-avatar {
    width:150px;
    height:150px;
}

Also it may interfere with your current custom css, making the avatars non-centered, remove your custom css for that.

Let me know
Cheers
R

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[infodale]

Hi Radu!

Thanks for your advice, finally with a few turns I could solve the problem. The only thing not expected is that a new problem has appeared, now I can not upload the profile image, the following message appears: “Upload error! The error was: That photo is too big, please upload less than 0 B”

How could I give a solution to this?

Thanks for your help,

Aurelio.

[Radu]

Hi,

I think it’s related to the allowable avatar size in kb

add also this to bp-custom.php or in wp-config.php

//1 MB file

COPY CODE

define( 'BP_AVATAR_ORIGINAL_MAX_FILESIZE', 10 * 1024 )

or

COPY CODE

add_filter( 'bp_core_avatar_original_max_filesize', function() {
    return 5120000; // 5mb
} );

https://codex.buddypress.org/getting-started/customizing/changing-internal-configuration-settings/

https://www.google.com/search?q=BP_AVATAR_ORIGINAL_MAX_FILESIZE

Cheers
R

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[infodale]

Hi!
Thanks for your help, the problem was solved correctly. Now, I forgot to consult you something that always happens, when I upload a new profile image, after selecting it, it asks me to adjust the image (size), the inconvenience is image can not be seen, how can I solve that? I enclose a screenshot.

Thank you.

[Radu]

Hi,

There should be the resize avatar step but for some reason the photo isn’t there or it’s very very small, in general this kind of issues are caused by some custom css from child theme or by some template of buddy-press overwritten in the child theme. so i recommend you to disable child theme by activating parent and all plugins except buddypress and the css modifications if you had place them in other place then style.css from child theme.

Make sure you have theme updated.

Let me know
Cheers
R

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